Contractor Care Manager
What you'll do
The role includes many elements including business development, relationship management, business maximisation and sales but the core responsibility is to ensure that contractor book is being fully supported.
Some of the duties;
- Make contact with all the runners and their managers to make introductions and make sure there are no outstanding issues.
- At this point you will ascertain if they are looking to extend and start troubleshooting any issues/rate changes etc so we can start looking at potential replacement and backfill if needed.
- Service calls; weekly with all contractors, meetings with each one on a quarterly basis
- Aim to meet all managers on a bi-monthly basis
- These service calls should incorporate the business development element where you will mapping the contractors and clients
- Work very closely with our finance and operations teams and understand Opus practices, add value where possible where compliance and processes can be improved/streamlined
- Support message on compliance and provide training on contractor monitoring
- Sales maximisation of any leads
Ideally you will have some previous recruitment experience within the contract/temps area within IT would be preferable, and a desire for sales/business development/ account management.
Who we're looking for
You're a smart and diligent person who thrives under pressure and has huge ambitions for the future. You're someone who enjoys building and maintaining relationships with everyone you meet. The word 'No' doesn't stop you, in fact it drives you on. You're also a creative thinker who can problem solve quickly.
You're motivated both financially and professionally, you're a competitor.
Sound like you? Read on.
International Opportunities
We have offices in the UK, Amsterdam, New York, Hong Kong and Sydney.
In the last 3 years alone, 20% of our staff base have taken advantage of our international opportunities! If you've ever thought about moving abroad we provide funding, visas and even accommodation to help make that happen. Some of our best performing consultants have been able to take secondments in our offices or even move there permanently. Think you would do well in bustling New York of Sunny Sydney? Transfers can happen after as little as 12 months.
Benefits
• Regular monthly team incentives
• Financial advisory service
• Company villa in the Tuscan hills available for all staff
• Modern new offices
• Pension
• Free onsite Gym
• Mortgage savings support
The Mission
Opus Talent Solutions is a multiple award winning end-to-end talent consultancy and recruitment firm focussed on technology and innovation. The company's mission is to be a global leader in niche and innovative talent solutions.
It's no longer enough to think about recruitment as a stand alone service. We work with our clients to map out the entire "customer journey"... for their employees.... From talent attraction, to recruitment, to performance management, staff retention and succession planning.
We have an incredible team of motivated and energetic people who think creatively about solving the global issue of Talent. We are the only place where you can experience the career progression, earning potential and energy of a recruitment career, with the training, and learning potential of a consulting company.
The role includes many elements including business development, relationship management, business maximisation and sales but the core responsibility is to ensure that contractor book is being fully supported.
Some of the duties;
- Make contact with all the runners and their managers to make introductions and make sure there are no outstanding issues.
- At this point you will ascertain if they are looking to extend and start troubleshooting any issues/rate changes etc so we can start looking at potential replacement and backfill if needed.
- Service calls; weekly with all contractors, meetings with each one on a quarterly basis
- Aim to meet all managers on a bi-monthly basis
- These service calls should incorporate the business development element where you will mapping the contractors and clients
- Work very closely with our finance and operations teams and understand Opus practices, add value where possible where compliance and processes can be improved/streamlined
- Support message on compliance and provide training on contractor monitoring
- Sales maximisation of any leads
Ideally you will have some previous recruitment experience within the contract/temps area within IT would be preferable, and a desire for sales/business development/ account management.
Who we're looking for
You're a smart and diligent person who thrives under pressure and has huge ambitions for the future. You're someone who enjoys building and maintaining relationships with everyone you meet. The word 'No' doesn't stop you, in fact it drives you on. You're also a creative thinker who can problem solve quickly.
You're motivated both financially and professionally, you're a competitor.
Sound like you? Read on.
International Opportunities
We have offices in the UK, Amsterdam, New York, Hong Kong and Sydney.
In the last 3 years alone, 20% of our staff base have taken advantage of our international opportunities! If you've ever thought about moving abroad we provide funding, visas and even accommodation to help make that happen. Some of our best performing consultants have been able to take secondments in our offices or even move there permanently. Think you would do well in bustling New York of Sunny Sydney? Transfers can happen after as little as 12 months.
Benefits
• Regular monthly team incentives
• Financial advisory service
• Company villa in the Tuscan hills available for all staff
• Modern new offices
• Pension
• Free onsite Gym
• Mortgage savings support
The Mission
Opus Talent Solutions is a multiple award winning end-to-end talent consultancy and recruitment firm focussed on technology and innovation. The company's mission is to be a global leader in niche and innovative talent solutions.
It's no longer enough to think about recruitment as a stand alone service. We work with our clients to map out the entire "customer journey"... for their employees.... From talent attraction, to recruitment, to performance management, staff retention and succession planning.
We have an incredible team of motivated and energetic people who think creatively about solving the global issue of Talent. We are the only place where you can experience the career progression, earning potential and energy of a recruitment career, with the training, and learning potential of a consulting company.