Digital Business Analyst
- Recruiter
- Anonymous
- Location
- Ashford
- Salary
- Competitive
- Posted
- 30 Nov 2018
- Closes
- 28 Dec 2018
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Digital Business Analyst
Based Ashford, Kent
Job purpose
To capture and elaborate customer requirements, and work with our engineering teams to plan and deliver value in an agile delivery model.
For business-facing solutions, the role will work with business teams to analyse problems, and ideas, map required process changes, and describe features for delivery.
For customer-facing products and solutions such as web, ecommerce and mobile apps, the role will work with customer feedback and analytics, to identify changes and new features, and establish feasibility and deliverability.
You will work with key stakeholders across the business to elicit, analyse, communicate and validate changes to processes and systems, and ensure user stories and requirements are sufficiently well articulated to enable sizing, prioritisation and scheduling.
This will include developing a sound knowledge of our user needs, core systems and associated business processes. You will be able to understand customer pain points, business issues and data challenges relevant to the ongoing development of technology platforms and solutions.
Role context
Reporting to the Senior Business Analyst, this role actively supports the definition of user stories for digital products and solutions. It also supports all team members in defining work to be done, prioritising requirements, and capturing demand. The role will also require working closely with Project Leads to understand the dependencies and activities outside the team
Knowledge, skills, experience and competencies
• Demonstrable experience of ability to operate in agile environments and within waterfall constraints
• Experience of requirements discovery, elicitation and analysing methods, such as business process modelling, UML, epics, user stories, use cases, user & system flows, prototyping
• Business Analysis skills with experience of working with product-led methods and practices for continuous delivery of digital solutions
• Experience of digital customer experience and obsessed with understanding customer behaviour and commercial benefits
• Measurable track record of providing business analysis techniques and tools to deliver change.
• Experience in service-oriented, customer-facing industries (ideally within retail e-commerce).
• Demonstrable track record of workshop facilitation, documentation analysis, interviewing and brainstorming.
• Excellent analytical and commercial reasoning skills
• First rate interpersonal skills
• Communication and stakeholder management skills
• Outstanding communication skills. Fluent in verbal and written English.
• Understanding of relevant digital technologies, with the ability to harness their potential to drive customer and business value
• Able to maintain strong customer focus while balancing business requirements and goals
• Full understanding of the project and product lifecycle
• Adaptable to changing priorities
• Able to work on own initiative and anticipate workloads
• Awareness of targets and constraints and ability to work to these
• Understanding of commercial needs and how they are delivered
• Passion for great technology and customer experience
• Aptitude for innovation
Us:
Here at Brakes Group, we have a simple mission - to help businesses who serve food to thrive. And as we have been serving chefs across the food industry for nearly 60 years, with a business built on quality, reliability, innovation and trust, it's no surprise that we know what we're doing.
And with a culture where everyone works together as one team to be the best we can be, with a real focus on our brilliant people, there is no doubt that we have the right ingredients to make your career a successful one. If you're looking for development we can help you achieve your aspirations. We have clear career paths and learning programmes which will support you at every step of the way. We also have a whole range of Apprenticeships and a Graduate Programme so there really is something for you at every level of your career whether you are just starting out or are a seasoned professional. And being part of Sysco - the Global leader in selling, marketing and distributing food products; the opportunities really are endless.
If this isn't enough, we offer a whole realm of fantastic benefits and incentives including
• Discounts on products and services
• Clear career pathways and development
• Excellent rewards and recognition schemes
• Pension plan
• Additional holiday purchase
Brakes UK uses a third party to undertake a number of checks. Any offer of employment made by Brakes UK would be conditional upon receiving a satisfactory; reference, identity document(s), basic DBS certificate and basic credit check.
FEED YOUR AMBITION. DELIVER YOUR FUTURE
Based Ashford, Kent
Job purpose
To capture and elaborate customer requirements, and work with our engineering teams to plan and deliver value in an agile delivery model.
For business-facing solutions, the role will work with business teams to analyse problems, and ideas, map required process changes, and describe features for delivery.
For customer-facing products and solutions such as web, ecommerce and mobile apps, the role will work with customer feedback and analytics, to identify changes and new features, and establish feasibility and deliverability.
You will work with key stakeholders across the business to elicit, analyse, communicate and validate changes to processes and systems, and ensure user stories and requirements are sufficiently well articulated to enable sizing, prioritisation and scheduling.
This will include developing a sound knowledge of our user needs, core systems and associated business processes. You will be able to understand customer pain points, business issues and data challenges relevant to the ongoing development of technology platforms and solutions.
Role context
Reporting to the Senior Business Analyst, this role actively supports the definition of user stories for digital products and solutions. It also supports all team members in defining work to be done, prioritising requirements, and capturing demand. The role will also require working closely with Project Leads to understand the dependencies and activities outside the team
Knowledge, skills, experience and competencies
• Demonstrable experience of ability to operate in agile environments and within waterfall constraints
• Experience of requirements discovery, elicitation and analysing methods, such as business process modelling, UML, epics, user stories, use cases, user & system flows, prototyping
• Business Analysis skills with experience of working with product-led methods and practices for continuous delivery of digital solutions
• Experience of digital customer experience and obsessed with understanding customer behaviour and commercial benefits
• Measurable track record of providing business analysis techniques and tools to deliver change.
• Experience in service-oriented, customer-facing industries (ideally within retail e-commerce).
• Demonstrable track record of workshop facilitation, documentation analysis, interviewing and brainstorming.
• Excellent analytical and commercial reasoning skills
• First rate interpersonal skills
• Communication and stakeholder management skills
• Outstanding communication skills. Fluent in verbal and written English.
• Understanding of relevant digital technologies, with the ability to harness their potential to drive customer and business value
• Able to maintain strong customer focus while balancing business requirements and goals
• Full understanding of the project and product lifecycle
• Adaptable to changing priorities
• Able to work on own initiative and anticipate workloads
• Awareness of targets and constraints and ability to work to these
• Understanding of commercial needs and how they are delivered
• Passion for great technology and customer experience
• Aptitude for innovation
Us:
Here at Brakes Group, we have a simple mission - to help businesses who serve food to thrive. And as we have been serving chefs across the food industry for nearly 60 years, with a business built on quality, reliability, innovation and trust, it's no surprise that we know what we're doing.
And with a culture where everyone works together as one team to be the best we can be, with a real focus on our brilliant people, there is no doubt that we have the right ingredients to make your career a successful one. If you're looking for development we can help you achieve your aspirations. We have clear career paths and learning programmes which will support you at every step of the way. We also have a whole range of Apprenticeships and a Graduate Programme so there really is something for you at every level of your career whether you are just starting out or are a seasoned professional. And being part of Sysco - the Global leader in selling, marketing and distributing food products; the opportunities really are endless.
If this isn't enough, we offer a whole realm of fantastic benefits and incentives including
• Discounts on products and services
• Clear career pathways and development
• Excellent rewards and recognition schemes
• Pension plan
• Additional holiday purchase
Brakes UK uses a third party to undertake a number of checks. Any offer of employment made by Brakes UK would be conditional upon receiving a satisfactory; reference, identity document(s), basic DBS certificate and basic credit check.
FEED YOUR AMBITION. DELIVER YOUR FUTURE