Bodyshop Manager - Southampton

Recruiter
Forward Thinking Personnel
Location
Southampton
Salary
40000.00 GBP Annual + + Bonus OTE GBP52k
Posted
29 Nov 2018
Closes
25 Dec 2018
Contract Type
Permanent
Hours
Full Time
Bodyshop Manager - Southampton - Small Site

We are now seeking an experienced Bodyshop Manager to lead the team and support the business, achieving its short and long-term goals; maximising output and profit without compromising repair quality. This is a fantastic opportunity to head up one of the most high profile bodyshop businesses in the UK.

Responsibilities:
Operating a state of the art modern bodyshop you will be responsible for managing 10+ members of staff to achieve goals in performance and quality standards whilst creating high team morale and leading by example. The ability to maintain staff wellbeing, recognise opportunities for development, and facilitating your team's growth are all essential aspects of this role.

A core function of this role is to ensure that all customers and their vehicles receive an extraordinary customer claim repair journey. You will be responsible for overseeing the continuation of client standards for speed, quality and industry leading costs; championing new benchmarks for contemporary vehicle repair standards and customer experience.

Skills and knowledge:
It is anticipated that the skills and knowledge to be demonstrated and deployed include, but are not limited to;
??Advanced technical knowledge of Auto body repair processes.
??Complete understanding managing of quality repairs.
??Manage the Customer Experience with the highest quality and for it to be "right first time"
??Problem solving, decision making and people management skills.
??Manage the average repair cost.
??Knowledge of industry management systems.
??A passion for change management.
??Ability to coach, motivate and retain staff and to lead through example.
??Good understanding of BS1025.
??Ability to maintain an industry leading CSI score.
??Sound understanding of industry KPI and the ability to apply remedial action when required.

Client can offer:
??Full training and development for your induction to the role; if you have the core skills listed above we will teach you all you need to know about company processes and ambitions
??Competitive Salary + Bonus scheme.
??22 days holiday + Bank Holidays.
??A modern clean and pleasant working environment with free parking and state of the art equipment;
??Company pension
??Fantastic long-term career prospects within a forward thinking and innovative company

GBP40,000 Basic + Bonus OTE GBP52k

For more info contact Chris Phillips