CLIENT RELATIONSHIP MANAGER

Location
Dumfries & Galloway
Salary
£28,000-£35,000 DOE, plus benefits.
Posted
29 Nov 2018
Closes
30 Dec 2018
Sectors
Management
Contract Type
Permanent
Hours
Full Time

CLIENT RELATIONSHIP MANAGER

SuperControl is a dynamic, thriving company providing holiday booking and management software.

In this role you will have major input into the long-term strategic development of the company, with particular regard to client experience, loyalty and brand advocacy. You will put our clients at the heart of everything we do, helping them grow their businesses and establishing a strong service culture throughout the company.

Key to this is the continuous improvement and optimisation of our service delivery contact by contact so that we are known for providing consistently enriching help and guidance.

You will lead, manage and coach our client care team, building culture, brand and service delivery. You will drive continuous improvement and learning for your team and your clients. This role will suit a self-directed professional who relishes strategic decision-making, nurturing talent in others and change management. You will require business administration or consulting experience, preferably centring on customer service.

See full job spec at www.supercontrol.co.uk/about-us/jobs.

Starting salary: £28,000-£35,000 DOE, plus benefits.

Please apply with your CV and covering letter

Location: Castle Douglas, Dumfries and Galloway

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