Residential Service Lead
- Recruiter
- Anonymous
- Location
- London
- Salary
- Competitive
- Posted
- 27 Nov 2018
- Closes
- 25 Dec 2018
- Sectors
- Sport & Leisure
- Contract Type
- Permanent
- Hours
- Full Time
The Service
Focus is a mental health recovery service, providing residential resettlement support across Lambeth. It provides 26 units of supported housing for men recovering from and still living with forensic mental health illness. Many of our service users will previously have had lengthy stays in secure hospital wards, prison or have challenged other services to the extent that they have been moved on to us to ensure that we help them remain out of hospital or prison.
We work with our service users to identify risk factors that lead to a deterioration in their mental health and relapse and support them in the development of their own recovery plan. We work collaboratively with their clinical team and other organisations within the borough to help reintegration into the community. The aim of the service is to provide a safe, secure place to live and to support each person to develop and learn new skills to enable them to move on to independent living.
Job Purpose
* Effectively coach the staff team to deliver quality driven, person centred, recovery focused and asset based support
* Manage the residential services including housing management across the 6 sites
* Achieve excellence in adult social service and other regulatory standards.
Authorities:
* Staff development and performance
* Comply with any required standards or procedures as detailed in the Organisation's ISO9001 QMS
* Achievement of KPI targets and Personal objectives
Accountabilities:
* Service and Staff performance
* Service budget targets met
* The maintenance of quality / care standards such as CQC (where applicable)
* Maintenance of good relations with partners, professional bodies and commissioners
Comply with any required standards or procedures as detailed in the Organisation's ISO9002 QMSAchievement of KPI targets, outcomes and personal objectives
Key Areas of Responsibility:
The Residential Service Lead will be responsible for:
* Recruiting and retaining the best staff
* Coaching, developing and empowering teams and individuals
* Service delivery regarding support provided in the service that is person centred, recovery focused and asset based
* Building positive outcome based relationships with secure units, other health care settings, adult social care, agencies, stakeholders and commissioners
* Efficiently managing a budget and all operational performance standards required for the service
* Identifying risk, positively managing risk and crisis resolution and management to minimise reoffending behaviour and mental health crisis.
* Supporting the effective implementation of reflective practice, trauma informed care and Psychologically Informed Environments in mental health services
* Implementing mental health best practice and continual improvement in service delivery
* Taking a pro-active approach to ensuring the health and wellbeing of staff and service users including responsibility for the health and safety of the service
* Contributing to the service governance process
Why work with us?
•Excellent core and on-going training aligned with personal development plan
•25 days annual leave (increasing 1 day per year of service up to 30 days)
•Pension, Eye-care Vouchers
•Growing and forward-thinking organisation
If you wish to work with this challenging yet rewarding client group then this could be a perfect opportunity for you, please send a copy of your CV along with a completed application form, this can be found on our website, please use the link below and submit by the closing date.
All successful applicants will be required to undertake an Enhances DBS and provide employment references covering 5 years period including one from your most recent employer.
Candidates must demonstrate an understanding of the issues relating to equal opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism, and other forms of negative discrimination though the group's policies and procedures
Focus is a mental health recovery service, providing residential resettlement support across Lambeth. It provides 26 units of supported housing for men recovering from and still living with forensic mental health illness. Many of our service users will previously have had lengthy stays in secure hospital wards, prison or have challenged other services to the extent that they have been moved on to us to ensure that we help them remain out of hospital or prison.
We work with our service users to identify risk factors that lead to a deterioration in their mental health and relapse and support them in the development of their own recovery plan. We work collaboratively with their clinical team and other organisations within the borough to help reintegration into the community. The aim of the service is to provide a safe, secure place to live and to support each person to develop and learn new skills to enable them to move on to independent living.
Job Purpose
* Effectively coach the staff team to deliver quality driven, person centred, recovery focused and asset based support
* Manage the residential services including housing management across the 6 sites
* Achieve excellence in adult social service and other regulatory standards.
Authorities:
* Staff development and performance
* Comply with any required standards or procedures as detailed in the Organisation's ISO9001 QMS
* Achievement of KPI targets and Personal objectives
Accountabilities:
* Service and Staff performance
* Service budget targets met
* The maintenance of quality / care standards such as CQC (where applicable)
* Maintenance of good relations with partners, professional bodies and commissioners
Comply with any required standards or procedures as detailed in the Organisation's ISO9002 QMSAchievement of KPI targets, outcomes and personal objectives
Key Areas of Responsibility:
The Residential Service Lead will be responsible for:
* Recruiting and retaining the best staff
* Coaching, developing and empowering teams and individuals
* Service delivery regarding support provided in the service that is person centred, recovery focused and asset based
* Building positive outcome based relationships with secure units, other health care settings, adult social care, agencies, stakeholders and commissioners
* Efficiently managing a budget and all operational performance standards required for the service
* Identifying risk, positively managing risk and crisis resolution and management to minimise reoffending behaviour and mental health crisis.
* Supporting the effective implementation of reflective practice, trauma informed care and Psychologically Informed Environments in mental health services
* Implementing mental health best practice and continual improvement in service delivery
* Taking a pro-active approach to ensuring the health and wellbeing of staff and service users including responsibility for the health and safety of the service
* Contributing to the service governance process
Why work with us?
•Excellent core and on-going training aligned with personal development plan
•25 days annual leave (increasing 1 day per year of service up to 30 days)
•Pension, Eye-care Vouchers
•Growing and forward-thinking organisation
If you wish to work with this challenging yet rewarding client group then this could be a perfect opportunity for you, please send a copy of your CV along with a completed application form, this can be found on our website, please use the link below and submit by the closing date.
All successful applicants will be required to undertake an Enhances DBS and provide employment references covering 5 years period including one from your most recent employer.
Candidates must demonstrate an understanding of the issues relating to equal opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism, and other forms of negative discrimination though the group's policies and procedures