Food and Beverage Assistant
- Recruiter
- Anonymous
- Location
- Aberdeen
- Salary
- Competitive
- Posted
- 23 Nov 2018
- Closes
- 21 Dec 2018
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Part Time
Job Title: Food and Beverage Assistant
Salary: GBP9.57 per hour
Start Date: Immediate
Location: Aberdeen AB15 9PN
Hours: Average 20 hours per week - More hours available
Duration: Part Time
Due to our continued success and growth plans we are currently looking to recruit talented and friendly waiting staff on a 0 hour flexible contract (on average 20h per week, more hours available) Hourly rate GBP8.54 + 12.07% accrued holiday pay = GBP9.57 per hour
Food and Beverage Assistant:
To serve food and beverages within the hotel, whilst adhering to Shell and Sodexo standards and giving excellent customer service.
Food and Beverage Assistant Responsibilities:
* Ensuring the correct standard is set and adhered to in all areas of service delivery - to include room set-up, food and beverage delivery
* Ensuring all duties are completed within set time scales
* Adhering to purchasing and stock take procedures - stock levels and effective rotation reporting at all times in line with the business
* Learn menu items and be able to describe them appropriately to guests
* Greet customers, present menus, offer drinks menu and explain daily specials or any changes to the menu to customers
* Answer questions related to menu items and make recommendations
* Take food and beverage orders from customers
* Relay food and beverage orders to the kitchen staff
* Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
* Remove dirty dishes and glasses and clean tables after customers finish meals
* Prepare itemized checks and hand them to customers and take payment
* Clean and set up dining areas, refill condiments, roll silverware, and stock service areas
* Adhere to grooming and appearance standards consistently
* Providing consistent high standards of service all the time to ensure all customers receiving the same products and service
* To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs
* To ensure all food and drinks are presented and served in line with company standards
* To co-operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times
* To attend all health and safety training courses as required
* To rigorously follow the unit cleaning schedules
* To attend all staff/ training meetings as required
The ideal Food And Beverage Assistant:
Essential:
- Excellent communication skills both written and verbally and can demonstrate experience of working with previous customers or clients
- Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
- Good time management and organizational skills
- Ability to work well under pressure managing multiple workloads
- Ability to achieve and set standards and operate to performance criteria, with particular regard to food and beverage
- Knowledge of Health and Safety and Food Safety
- Able to demonstrate attention to detail and adherence to standards
- Positive approach to learning in role and identifying own training needs as appropriate
- Self-motivated with a sense of own initiative
- Ability to work effectively as part of a team
- Flexible approach to role - must be available to work different shifts including evenings and weekends if required by the business
Desirable:
* Experience with Point of Sale Systems
* Previous Health and Safety and Food Safety Training
* Previous experience in a similar role
About the Company:
Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over GBP1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. If you feel you have the relevant experience and skills to carry out this Food and Beverage Assistant role then apply today
Salary: GBP9.57 per hour
Start Date: Immediate
Location: Aberdeen AB15 9PN
Hours: Average 20 hours per week - More hours available
Duration: Part Time
Due to our continued success and growth plans we are currently looking to recruit talented and friendly waiting staff on a 0 hour flexible contract (on average 20h per week, more hours available) Hourly rate GBP8.54 + 12.07% accrued holiday pay = GBP9.57 per hour
Food and Beverage Assistant:
To serve food and beverages within the hotel, whilst adhering to Shell and Sodexo standards and giving excellent customer service.
Food and Beverage Assistant Responsibilities:
* Ensuring the correct standard is set and adhered to in all areas of service delivery - to include room set-up, food and beverage delivery
* Ensuring all duties are completed within set time scales
* Adhering to purchasing and stock take procedures - stock levels and effective rotation reporting at all times in line with the business
* Learn menu items and be able to describe them appropriately to guests
* Greet customers, present menus, offer drinks menu and explain daily specials or any changes to the menu to customers
* Answer questions related to menu items and make recommendations
* Take food and beverage orders from customers
* Relay food and beverage orders to the kitchen staff
* Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
* Remove dirty dishes and glasses and clean tables after customers finish meals
* Prepare itemized checks and hand them to customers and take payment
* Clean and set up dining areas, refill condiments, roll silverware, and stock service areas
* Adhere to grooming and appearance standards consistently
* Providing consistent high standards of service all the time to ensure all customers receiving the same products and service
* To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs
* To ensure all food and drinks are presented and served in line with company standards
* To co-operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times
* To attend all health and safety training courses as required
* To rigorously follow the unit cleaning schedules
* To attend all staff/ training meetings as required
The ideal Food And Beverage Assistant:
Essential:
- Excellent communication skills both written and verbally and can demonstrate experience of working with previous customers or clients
- Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
- Good time management and organizational skills
- Ability to work well under pressure managing multiple workloads
- Ability to achieve and set standards and operate to performance criteria, with particular regard to food and beverage
- Knowledge of Health and Safety and Food Safety
- Able to demonstrate attention to detail and adherence to standards
- Positive approach to learning in role and identifying own training needs as appropriate
- Self-motivated with a sense of own initiative
- Ability to work effectively as part of a team
- Flexible approach to role - must be available to work different shifts including evenings and weekends if required by the business
Desirable:
* Experience with Point of Sale Systems
* Previous Health and Safety and Food Safety Training
* Previous experience in a similar role
About the Company:
Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over GBP1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. If you feel you have the relevant experience and skills to carry out this Food and Beverage Assistant role then apply today