Housing Officer

A fantastic opportunity has arisen for an experienced Housing Officer to work with our client who is a leading provider of affordable housing in the South West area. This opportunity is on a work-from-home basis on an on-going contract, providing a full housing management service to tenants across the city of Bristol.

Key duties include:
??Carrying out Estate Inspections and arranging communal repairs.
??Managing Low-Level Anti-Social Behaviour.
??Working alongside the Income Collections team and representing in court for rent arrear cases.
??Managing tenancy issues and supporting tenants to sustain their tenancies
??Arranging property viewings and new tenancy sign ups.
??Dealing with complaints and answering Members enquires.
You will also have:
??Excellent interpersonal skills and able to deal with all customers and colleagues in a confident manner.
??Have the ability to, confidently challenge tenants or leaseholders who breach their tenancy agreements.
??Excellent communication skills, both written and verbally.
??Have knowledge of up to date government legislation as well as housing legislation, policies and procedures.
??Have a good knowledge of Microsoft packages including Excel and Word.
??Ability to work independently.

The successful Housing Officer will understand the need to support service users to sustain their tenancies and provide a thorough housing management service.
Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.
For more information on this vacancy, please contact Jade Wright on (Apply online only)