Customer Service Specialist

Our client, based in Loughborough, is currently recruiting for a Customer Service Specialist on a permanent basis.

Duties could include but are not limited to:
* Order entry /processing
* Quotation preparation
* Complaint management
* General resolution of customer enquiries
* Act as first point of contact for all external/internal customer service queries

Required Skills
* Experience of working in a multi-channel customer service environment
* Excellent Interpersonal and Communication Skills
* Problem Solving
* Multi-tasking
* Team Player
* Dependability
* Flexibility
* Professionalism / Smartly Presented
* Computer Literate
* Minimum Grade C Maths and English GCSE or equivalent

Desirable Skills
* Educated to A-Level or Degree standard
* Ability to speak an additional language

For further information please contact Charlotte at Paul Mitchell Associates.


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