Group Membership Sales Coordinator

Location: Flexible - Head Office & Centres

Closing date: 4th December 2018

This Social Enterprise provides a range of diverse cultural, sporting and physical activities throughout East Devon and South Somerset, with a current base of 12,000+ members.

They are seeking to recruit a Group Membership Sales Coordinator to join their dynamic organisation at a time of significant change and growth.

Benefits include an Unlimited Leisure and Gym Membership, 6% pension contribution, CPD opportunities to enable career progression within their expanding Company and Employee Benefit Schemes.

Working Arrangements

Full Time - 37 hours per week flexible shift pattern
To include occasional evening and weekend working to support Centre based sales activities and ensure best practice. Corporate memberships across their areas. The post will require a clean driving licence and access to a car.

Job purpose

Help them achieve membership sales and retention targets through training and focused support. To maximize the capture and conversion of enquiries to sales through best practice and a range of key activities:

- Ensuring the sales process is consistently understood and applied across all areas and facilities
- Support the provision of timely and accurate KPIs relating to enquiries and sales.
- Ensuring effective use of GymSales to capture leads and maximize conversions.
- Membership retention
- Training & coaching for Centre Teams
- Coordination of Point of Sale support requirements with Marketing Comms team
- Review of ProInsight Mystery Visit and Call reports and assisting with training needs
- Support outreach activities where appropriate

Essential attributes

- Direct sales experience
- Experience of working in a results & performance driven environment
- Training & development of team
- Excellent written and oral communication skills
- Naturally target focussed & proactively driven to achieve sales
- Good numeracy and spreadsheet skills with the ability to plan and monitor targets and budgets
- Full valid UK driving license & access to a car

Desirable attributes

- Educated to NVQ Level 3 in relevant discipline
- Leisure industry experience

They actively encourage job applications from all members of the community. They are committed to equal opportunities in employment and service delivery. They are only interested in your ability to do the job.