User Researcher - SC Cleared

Our Central Government client (Government Security Group) are looking for an SC Cleared (SC is the minimum level of clearance accepted) User Researcher to help inform a new, transformative IT and policy initiative within government security to understand and articulate the needs of 3 distinct types of stakeholder. The role will be based in Westminster with regular travel to York to facilitate engagement with the core team in London and key stakeholders in York.

The role involves identifying user needs and helping to reimagine and challenge existing requirements regarding the current system and supporting process within a defined 3-month period. Within the time frame you will be required to build contacts, schedule in qualitative sessions, validate work and analyse and present back findings to the team to define a clear work package. You will be responsible for ensuring that current and future needs of users/stakeholders are captured, documented and understood across the delivery project and ensuring that the most optimal business process is designed and implemented.

Key skills & responsibilities
??Have recently worked in an SC Cleared environment
??Building networks across key government departments at a senior level to ensure stakeholder buy in.
??Catalogue of user needs by user type
??Presentation of key prioritised findings on a regular basis
??Objective, focused questioning to understand and elicit user needs which might not be immediately explicit
??Ability to join up insights to assemble a cohesive picture of overall experience