Customer Service Administrator

We are recruiting for a Customer Service Administrator to join our friendly team at Loughborough Building Society. In this role you will be carrying out a variety of administrative tasks, helping our customers with their postal and telephone enquiries.

Customer Service Administrator requirements

• Excellent administrative skills
• Experience in a Customer Service role
• Good telephone skills
• Computer literate
• Highly organised, great attention to detail

Customer Service Administrator role

• Carry out customer requests and transactions in line with SLAs
• Ensure mortgage and investment administration is accurately executed
• Contribute to scheduled administration events
• Administer Society mortgage product maturities and investment bond maturities
• Contribute to generation of sales leads
• Build effective relationships with internal and external customers​

If you are interested in this Customer Service position, please apply below.