Brand Experience Executive - Permanent - Milton Keynes

Give it your all in a role that will support your growth

We have an exciting opportunity for a Brand Experience Executive to join our team in Milton Keynes.

We're looking for someone who is passionate about writing who will be responsible for raising awareness and driving brand language consistency, ensuring we deliver against our brand principles of being simple, personal and fair and that our communications reinforce our brand positioning.

We're passionate about helping people and businesses prosper and we strive to be simple, personal and fair in everything we do. That's why we've built a culture of respect, where everyone is empowered to keep their promises and go above-and-beyond for our customers, colleagues and the communities we serve.

As a Brand Experience Executive your main responsibilities will be

• Managing the review and approval of customer communications across all touch points, to agreed SLAs, you will build effective stakeholder relationships, liaising and collaborating as required.
• Working with your stakeholders, you will also proactively identify opportunities for, and provide, brand language support and training.
• Ensuring adherence to associated policies and frameworks, undertaking quarterly reviews and supporting remediation action as required.

Minimum skills and experience required

• Previous practical communications experience with a focus on copywriting.
• Exceptional written and verbal communication skills with proven attention to detail.
• Good understanding of the customer and drivers of customer behaviour.
• Understanding of the changes in digital technology and how these create opportunities to deliver more effective/streamlined processes.
• Strong interpersonal skills - persuades and influences others, using a range of approaches, to achieve deliverables

Rewarding you

Salary is Competitive

For your commitment and success, Santander offers a competitive basic salary with a distinct career development opportunity. In addition to your salary and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.

Other Santander benefits include:

• Pension with generous contributions from Santander
• 27 days' holiday plus bank holidays, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates such as Private medical insurance, Dental insurance, Healthcare Cash Plan and Health assessments
• 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more
• Benefits supporting you and your family, such as Childcare vouchers, voluntary Life assurance and Critical illness cover
• Option to a Company car if you drive more than 8,000 business miles per year
• Access to an All Employee car scheme
• Excellent employee recognition schemes - be recognised for demonstrating great behaviours
• Share in Santander's success by investing in our Sharesave and Partnership shares plans
• Support your favourite causes through charitable giving and our community partnerships

Location

Milton Keynes

You'll be based in one of our biggest offices in the UK, right in the heart of Milton Keynes, home to a range of key functions including Marketing, Finance and Risk and conveniently located only a short walking distance from Milton Keynes Central rail station and Shopping Centre. Offering an onsite gym, restaurant, coffee shop and banking facilities, the atmosphere is a vibrant one with plenty of opportunities to socialise and get involved in local community and charity work.

Why Santander?

We'll give you more than a job, we'll give you a purpose - to help people and businesses prosper.

We've created an environment where we always put people first, that's why we offer flexible work options to help you do your job in a way that suits you. Whatever your unique ambitions, you'll have plenty of room to grow, with tailored training and development opportunities and a wide range of benefits designed to suit your lifestyle. What's more, we'll also support you in making a difference through our volunteering and fundraising schemes. Our commitment to our people hasn't gone unnoticed and we've been listed as one of Britain's Top Employers by the Top Employers Institute since 2012.

Time to apply

If this sounds like a role you're interested in then please apply on the link below.