Sales Order Processing Administrator

Job titleSales Order Processing Administrator
LocationSt Neots

Qualifications/ Experience

Essential:

- Experience in data entry or sales order processing is preferrable
- Experience in telephone duties
- Office administration
- Excellent communication skills, being able to communicate at all levels
- Excellent standard in education including Maths and English with GCSE (or equivalent) at Grade C or above
- Intermediate IT skills on MS Office Suite.
- Proven ability to work flexibly and accurately and as part of a team.

Desirable:

Exchequer and CRM Dynamics experience, although full training will be provided.

Job purpose
- To provide exceptional support for their Customers and the Sales Administration Team.
- Answering Telephones,
- Provide service cover for the entire team, adaptable and flexible

Job dimensions: 9-5 Monday to Friday

Main responsibilities

- Sales Orders Processing
- Phones (number 4)
- Answering incoming telephone calls in a prompt and efficient manner.
- Learn other team members' roles to assist in covering for sickness and holiday for seamless Customer service:
o Sales Order Processing, Customer Delivery Notifications, Invoicing, Email enquiries, ,PDNs, Returns, Purchasing etc
- General Office Administration

Health and safety
All employees must observe and comply with their policies and procedures for health and safety.

Equal opportunities statement
All employees must observe and continually promote equal opportunities and customer care in compliance with company aims and objectives.