Network Operations Engineer

Network Operations Engineer 
London, NW6 (office/field-based, covering London) 
£40,000 - £45,000 Plus Home Working Options 

Born out of years of experience at the cutting edge of the IT industry, our client is a specialist IT support service and expertise provider. They focus on high-quality, hassle-free service that enable business leaders to dedicate more time to their businesses and waste less effort resolving day-to-day IT issues. 

They are now seeking a Network Operations Engineer to join their team and support customers across London. 

As a Network Operations Engineer, you will: 

- Provide remote and onsite support to a growing customer base 
- Work within a helpdesk environment as a technical escalation point 
- Take part in both reactive and proactive projects 
- Configure firewalls, routers and VPNs 
- Build servers 
- Monitor customer infrastructure to pre-empt issues 
- Act as the technical resource for projects 
- Complete installations for customers 
- Refresh network equipment 

Interested? To be considered for the role of Network Operations Engineer, you will need: 

- Previous experience in a commercial technical role on a helpdesk or similar 2nd/3rd line support role 
- Strong networking skills and experience, preferably in an MSP environment
- Customer support experience 
- An MSCA qualification 
- A professional telephone manner 
- High levels of organisation and a rigorous approach 

Other organisations may call this role Network Operations Engineer, Network Engineer, Network Support Engineer, Helpdesk Engineer, 2nd Line Helpdesk Engineer, 3rd Line Support Engineer, or Cloud Networks Engineer. 

But what’s in it for you? 

- Enjoyable, friendly workplace with low staff turnover 
- Flexible working options including home-working 
- Join an Investors in People accredited company 
- Be part of a Google-esque culture 
- Great location close to the overground stations 
- Great team socials and team-building events 
- Break-out and relaxation areas within the office 

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

To apply for the role of Network Operations Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.