Cleaning Shift Manager (Daytime/Evening)
Job ID 7465
Ely
Permanent
Cleaning Shift Manager (Daytime/Evening)
Reports to: Operations Manager
SUMMARY
Due to expansion our clients are recruiting a daytime/evening cleaning shift manager to work within the Ely/Cambridge and Surrounding areas.
The position is responsible for managing and co-ordinating the work of staff who clean their clients business
premises within a specified shift time each day, meeting the contractual obligations by ensuring all contracts
are cleaned to schedule and quality standard and by motivating, coaching, supervising and caring for the
cleaning staff they are responsible for.
WORK HOURS
This a salaried position, therefore you must be prepared to work the hours dictated by the requirements of the
job, which it is anticipated should average 40 hours per week. Starting at 10:30am - 7:00pm with ?? hrs
unpaid lunch break, however you will be expected to give priority to ensuring that you complete all necessary
management tasks to ensure the smooth running of your shift, working so long as is necessary to achieve this.
DUTIES & RESPONSIBILITIES
Ensures all assigned contracts are cleaned to schedule. Arranges cover for sickness and holidays by redeployment
of existing staff and use of backup staff.
Provides mobile office telephone cover for the evening cleaning shift, typically 17:00 - 20:00.
Actions alerts from the Workforce Management System and resolves staffing contingencies that arise
Ensures assigned staff perform work to company quality standards, adhere to company cleaning systems, work
agreed hours and comply with Health & Safety rules and company procedures.
Working in partnership with managers of other shifts schedules and manages periodic and one off cleaning
work utilising mobile staff and overtime working by part time staff. Will when necessary participate in these
jobs.
Performs quality checks to schedule specified, liaising with cleaning staff to 'put right' any problems found with
cleaning standard. Constantly looks to improve their staff's performance and motivation.
Checks contract cleaning material stock holdings and orders replenishment material when required, maintaining
sufficient stock levels to allow staff to perform their required cleaning tasks without overstocking.
Keeps daily records of staff work hours and submits for payroll processing in accordance with company payroll
schedule. Monitors staff time keeping and attendance via the Isys Time and Attendance system and takes
action where members of staff are not keeping to contracted work hours.
Regularly visits each member of staff to keep in touch with their job related requirements including, holiday
bookings, cleaning material replenishment ordering and rapport maintenance.
Resolves minor disciplinary matters such as staff not wearing company clothing or poor time keeping.
Interviews job applicants, completes reference checks and employs new staff who meet our criteria in order to
fill vacancies in shortest timescale.
Trains new staff in accordance with the company training programs and induction process. Completes new
starter paperwork in accordance with company and legal requirements and submits it to administration.
Is responsible for keeping own assigned livered vehicle clean at all times and completing fortnightly safety
checks.
LOCATION
You will need to live within 15 minutes travel of either Cambridge or Ely. You will be provided with a company
van for business travel use only, this will include home to work travel.
SALARY & BENEFITS
Starting salary for this position will be in a range of GBP20,000 dependent on experience. You will be entitled to 4
weeks paid holiday per annum.
SKILLS, EXPERIENCE AND ATTITUDE
Preference will be given to applicants with previous experience in a similar role who are able to demonstrate
knowledge of staff motivation and control principles.
They must be able to organise work activities and tasks such that all staff are fully trained and briefed in the
work to be performed, all necessary equipment and materials are shipped to the work location(s), access
arrangements to the site are agreed with the customer, risk assessments are completed and method
statements provided to the staff and on completion work hours and billing data is provided to administration
within 2 working days of job completion.
They should be able to demonstrate an ability to communicate both face to face and over the telephone clearly
and articulately with staff, colleagues and customers.
They will accept the need for a flexible attitude and the requirement to work under pressure as part of a team
that includes cleaning staff, other supervisors and company managers.
They must be able to write neatly and legibly with a good standard of spelling and grammar, in order that they
are able to write clear messages for either customers or staff and maintain accurate records. They must be
able to demonstrate an ability to accurately perform basic arithmetic.
It is essential that the jobholder can portray a professional image. They will be expected to be smartly dressed
and well groomed at the interview and demonstrate a manner and ability to communicate effectively.
Applicants will need to demonstrate
Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Permanent vacancy
Ely
Permanent
Cleaning Shift Manager (Daytime/Evening)
Reports to: Operations Manager
SUMMARY
Due to expansion our clients are recruiting a daytime/evening cleaning shift manager to work within the Ely/Cambridge and Surrounding areas.
The position is responsible for managing and co-ordinating the work of staff who clean their clients business
premises within a specified shift time each day, meeting the contractual obligations by ensuring all contracts
are cleaned to schedule and quality standard and by motivating, coaching, supervising and caring for the
cleaning staff they are responsible for.
WORK HOURS
This a salaried position, therefore you must be prepared to work the hours dictated by the requirements of the
job, which it is anticipated should average 40 hours per week. Starting at 10:30am - 7:00pm with ?? hrs
unpaid lunch break, however you will be expected to give priority to ensuring that you complete all necessary
management tasks to ensure the smooth running of your shift, working so long as is necessary to achieve this.
DUTIES & RESPONSIBILITIES
Ensures all assigned contracts are cleaned to schedule. Arranges cover for sickness and holidays by redeployment
of existing staff and use of backup staff.
Provides mobile office telephone cover for the evening cleaning shift, typically 17:00 - 20:00.
Actions alerts from the Workforce Management System and resolves staffing contingencies that arise
Ensures assigned staff perform work to company quality standards, adhere to company cleaning systems, work
agreed hours and comply with Health & Safety rules and company procedures.
Working in partnership with managers of other shifts schedules and manages periodic and one off cleaning
work utilising mobile staff and overtime working by part time staff. Will when necessary participate in these
jobs.
Performs quality checks to schedule specified, liaising with cleaning staff to 'put right' any problems found with
cleaning standard. Constantly looks to improve their staff's performance and motivation.
Checks contract cleaning material stock holdings and orders replenishment material when required, maintaining
sufficient stock levels to allow staff to perform their required cleaning tasks without overstocking.
Keeps daily records of staff work hours and submits for payroll processing in accordance with company payroll
schedule. Monitors staff time keeping and attendance via the Isys Time and Attendance system and takes
action where members of staff are not keeping to contracted work hours.
Regularly visits each member of staff to keep in touch with their job related requirements including, holiday
bookings, cleaning material replenishment ordering and rapport maintenance.
Resolves minor disciplinary matters such as staff not wearing company clothing or poor time keeping.
Interviews job applicants, completes reference checks and employs new staff who meet our criteria in order to
fill vacancies in shortest timescale.
Trains new staff in accordance with the company training programs and induction process. Completes new
starter paperwork in accordance with company and legal requirements and submits it to administration.
Is responsible for keeping own assigned livered vehicle clean at all times and completing fortnightly safety
checks.
LOCATION
You will need to live within 15 minutes travel of either Cambridge or Ely. You will be provided with a company
van for business travel use only, this will include home to work travel.
SALARY & BENEFITS
Starting salary for this position will be in a range of GBP20,000 dependent on experience. You will be entitled to 4
weeks paid holiday per annum.
SKILLS, EXPERIENCE AND ATTITUDE
Preference will be given to applicants with previous experience in a similar role who are able to demonstrate
knowledge of staff motivation and control principles.
They must be able to organise work activities and tasks such that all staff are fully trained and briefed in the
work to be performed, all necessary equipment and materials are shipped to the work location(s), access
arrangements to the site are agreed with the customer, risk assessments are completed and method
statements provided to the staff and on completion work hours and billing data is provided to administration
within 2 working days of job completion.
They should be able to demonstrate an ability to communicate both face to face and over the telephone clearly
and articulately with staff, colleagues and customers.
They will accept the need for a flexible attitude and the requirement to work under pressure as part of a team
that includes cleaning staff, other supervisors and company managers.
They must be able to write neatly and legibly with a good standard of spelling and grammar, in order that they
are able to write clear messages for either customers or staff and maintain accurate records. They must be
able to demonstrate an ability to accurately perform basic arithmetic.
It is essential that the jobholder can portray a professional image. They will be expected to be smartly dressed
and well groomed at the interview and demonstrate a manner and ability to communicate effectively.
Applicants will need to demonstrate
Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Permanent vacancy