Flight Centre Travel Group, one of the world's most successful travel selling companies is growing rapidly in its corporate brands, which means we're scouring the nation for a talented professional to become a Technical Writer. Based in our Head Office, in New Malden (14 minutes from Clapham Junction), you'll help the Bid Writer prepare top-notch documents used to pitch for contracts and create winning propositions.
Our corporate brands offer a unique combination of expert advice, local personal service and global negotiating strength to maximise travel cost savings. As an integral part of corporate technical support team, the Technical Writer will have the ultimate responsibility for responding to the technical elements of any RFIs (request for information), RFPs (request for proposal) or other questionnaires, which will result in the sales team hitting their targets for new business. You will create necessary support documentation to allow sales and account managers to directly support their prospective and current customers.
What we're looking for
As this role is predominantly about responding to technical sections or questions raised during the bid process, implementation or customer life cycle, for both global and local customers, we need someone capable of interpreting all technical documentation to be able to adequately respond. As you will often need to be on hand to help with proposals at short notice, we need you to be great at sticking to strict deadlines. You'll have a strong educational background (degree preferred) and will need to be fully comfortable with learning new technologies (Qvidian) and with MS Office.
Rewards and Benefits
This Technical Writer position encourages professional development and offers fantastic potential for progression. As part of the award-winning Flight Centre Travel Group, you'll have access to a wealth of different roles to develop into. You'll be rewarded with a competitive salary of GBP38K OTE as well as our award-winning benefits package that includes:
- Dedicated in-house travel team for incredibly discounted trips
- Illustrious social events including summer ball, awards ceremonies
- Dedicated in-house health and fitness team with free health screenings
- Free financial consultations
- Free health cash plan - claim money for dentist, optician etc.
- Generous share scheme
- Employer-matched pension scheme
- Season ticket loans
- Childcare vouchers
- Cycle-to-work scheme
- Technology scheme
- Annual leave entitlement increase after 1 year
- Opportunity to take 3-month sabbatical
Here at Flight Centre, we have a strong focus on building your career, and we believe in promoting from within. Our training is second-to-none and, as such, we offer a variety of opportunities to progress.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
To join us in our success, click "apply now" where you'll be directed to a short application form and can upload your CV.