Bookings Co-ordinator

1 day left

Location
Nantlle, Caernarfon
Salary
£8.50 per hour
Posted
13 Nov 2018
Closes
11 Dec 2018
Contract Type
Permanent
Hours
Part Time

Trigonos

 

Bookings Coordinator

15-20 hours per week

Trigonos is a well-established education, events and retreat centre in the beautiful Nantlle Valley. If you want to find out more, please go to our website: www.trigonos.org. As you will see, we host a wide range of courses, have a reputation for providing comfortable accommodation, very good workspaces and fine freshly prepared and nourishing food.

The job

The main role is to coordinate communications, marketing, bookings and day to day administration with responsibility for the tasks outlined below.

Main Tasks:

  • Dealing with day-to-day-phone & email enquiries – forwarding as necessary
  • Liaising with group leaders and ensuring all required information is received and checked
  • Liaising with B&B guests
  • Keeping full records of bookings
  • Managing deposits and payments and liaising with the finance worker
  • Creating and maintaining group booking files
  • Ensuring internal information systems are working well
  • Maintaining mailing list including all regular contacts and E-news list
  • Managing the IT booking system / in-putting payments

Additional tasks include:

  • Monitoring and ordering of stationery and office materials
  • Up-dating the website
  • Keeping the office diary up to date
  • Providing administrative support to those in lead roles
  • Sometimes assisting in hosting groups on arrival
  • Translating between Welsh and English when needed

Accountability
Accountability is to the Communications and Business Development Lead
 

Qualifications & Experience
Enthusiasm for the work and willingness to learn are more important than formal qualifications. Experience of similar work is desirable and fluent written and spoken Welsh is essential.

Key competencies

  • Good computer skills and aptitude for on-line work
  • Good telephone, face-to-face and written communication skills
  • Organising, recording and accessing information

Hours of Work

The preference is for 3-4 hour each day from Monday to Friday (9-12 / 1.00) but this can be discussed with the successful applicant.  15 hours per week would be guaranteed office-based, if 20 hours is agreed, this will involve undertaking additional light domestic support activities for up to 5 hours per week.

Terms & Conditions

The post is for 15 to 20 hours a week, to be agreed

Remuneration starts at £8.50 per hour, subject to annual review

Paid holiday starts at 28 days a year (pro rata) including the usual public holidays

A pension scheme is in place.

The post is subject to review after 3 months in line with our normal practice

Application

If you would like to apply for this position please write to us (letter or email) outlining your experience. If you would like to discuss the post informally before deciding whether to apply please call Kayleigh or Ros on 01286 882388.

Closing date for applications:                    30th November 2018

Interviews for short-listed applicants:       w/c 3rd December 2018

Start date on or soon after:                        7th January 2019

Letters:

Kayleigh Hodgson

Trigonos

Plas Baladeulyn

Nantlle

Caernarfon

LL54 6BW

Emails:

host@trigonos.org

Tel: 01286 882388

 

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