Customer Services Assistant – Highly Successful Business

Customer Services Assistant – Highly Successful Business
Buxton, Derbyshire
£Excellent/Competitive DOE
 
Are you an enthusiastic administrator looking to increase your skill-set? Want to develop an engaging career with a globally operating business? If so, read on.
 
With over 120 years’ experience, Lhoist utilises the properties of lime and minerals to create bespoke, sustainable solutions for a variety of sectors. We’re now looking for a Customer Services Assistant to join our team.
 
Fostering a supportive and nurturing environment, Lhoist offers the chance to broaden your abilities whilst working alongside industry leaders.
 
As a Customer Services Assistant, you’ll be responsible for performing a range of administrative tasks and providing a high quality service to Lhoist’s customers.
 
Taking a friendly and courteous approach, you’ll receive customers’ orders and liaise with our Production Team and third party contractors to ensure that customers’ requirements are met.
 
Your other duties will involve:
 
- Booking transportation
- Preparing and dispatching quotations and other commercial documentation
- Creating and updating customer contracts and files in SAP
- Maintaining and verifying delivery costs
- Assisting with basic accounting tasks
- Receiving customers’ queries and feedback
 
Interested? To be considered, you must have:
 
- Administration experience, gained within a busy open office environment
- At a minimum, GCSEs (or equivalent) in Maths and English
 
Friendly and personable, as a Customer Services Assistant, you’ll have great communication skills, both written and verbal. A team player, you’ll also be highly organised and adept at working to deadlines.
 
Ideally, you’ll have experience of working with SAP and VAS, but this is by no means essential. Fluency in a second language, in addition to English, would also be advantageous.
 
To apply for the role of Customer Services Assistant, please apply via the button shown.
 
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
 
Additional Keywords: Customer Services Assistant, Customer Service Administrator, Customer Service Rep, Customer Care Advisor, Customer Support Administrator, Administrator, Office Administrator, Office Clerk, Administration, Admin.