Tour Operator Needed (Bespoke Travel)

Recruiter
Anonymous
Location
Lutterworth
Salary
18000.00 - 22000.00 GBP Annual + Dependent on Experience
Posted
12 Nov 2018
Closes
10 Dec 2018
Contract Type
Permanent
Hours
Full Time
As an experinced bespoke tour operator you will be a knowledgable travel sales & operations Coordinator, your goal will be to manage the day to day running of enquiries received from clients from various markets, researching, quoting, planning, and coordinating with both clients and suppliers.

About the company

We have specialised in tailor-made, leisure and business travel programmes throughout the UK, Ireland and mainland Europe. We offer our clients an excellent service, including accommodation, transportation, itinerary planning, guiding, meals, theatre tickets and attractions. We are a close-knit, international team is based in Lutterworth (UK), and also have office in Hungary and Poland.

About the job

As a Sales & Operations Coordinator, you will report directly to the Operations Manager, and will be responsible for the following tasks:

* Dealing with all aspects of the enquires allocated to you.

* Planning itineraries around UK, Ireland and Europe, preparing quotes for the clients in line with current deadlines.

* Researching, sourcing and negotiating rates with suppliers.

* Liaising with clients, mainly by email, phone, or Skype, or even

sometimes face-to-face at clients offices or trade fairs.

* Entering bookings and client data into the in-house operations system.

* Providing exceptional customer service at all times.

Requirements

The ideal candidate will have the following qualifications and skills:

Qualifications

* Excellent English

* Knowledge of another language would be helpful

* Previous experience in tour operating or a closely related field

* Knowledge of the UK and Europe would be advantageous

Skills

* Prioritizing work and having excellent time management

* Ability to multitask

* Customer oriented

* Enjoy researching

* Negotiation skills

Offer

* The opportunity to join a growing international company

* Attractive salary, pension scheme and bonus scheme

* Starting date: as soon as possible

* Work place: Lutterworth, Leicestershire

Please contact Mathew Maddison

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