Senior Property Manager - AIRPM Qualified

SENIOR Property Manager - Rylands Associated, Southend-on-Sea, Essex. PERMANENT to GBP35,000 + Benefits

NOTE that BizTek is a managing agent and CVs will be sent directly to our Client, Rylands Associates who will process your application and respond directly.

ABOUT RYLANDS ASSOCIATES:

We are hiring at Rylands Associates

At Rylands our purpose is to serve our Clients. This means we are all about giving our Clients great service. We need dedicated, experienced team members that are diligent at all times and willing to go the extra mile to please our Clients. Our aim is to provide a service which is professional, personal, effective and caring.

At Rylands Associates we are passionate about block management and pride ourselves in having exceptional, highly skilled team members in each position. We are specialists in block management, we don't do anything else and we are not part of an agency.

Our high standards are observed by team members right across the company, from cleaners, gardeners, concierges, estate managers, right up to Directors. We only employee dedicated and highly efficient team members.

As a result, we achieve a higher level of leaseholder satisfaction. Our clients know that under our management and our team's supervision, their property is in safe hands.

ABOUT THE ROLE:

Senior Property Manager - qualified

We are looking for a MIRPM Qualified or very experienced AIRPM to join our company as a Senior Property Manager to work from our Head Office in Southend overseeing an extensive portfolio.

Responsibilities and Duties

• Managing effective delivery of all operational and business processes so as to ensure the delivery of safe, personal and professional block management services
• Making sure our blocks meet all legislative and Client requirements, and responsibility for all Health & Safety requirements
• Overseeing delivery of efficient and effective repair and maintenance requirements and contractor management
• Overseeing Section 20 procedures
• Monitoring service charge budgets
• Ensuring the blocks and the grounds are well maintained and efficiently run, with communal areas safely maintained to a high standard
• Supervising onsite staff such as cleaners, handymen and concierges
• Taking a lead on formal resident and developer liaison (including attending residents' meetings)
• Driving service standards to rival competitor providers and actively seeking new business opportunities

Qualifications and Skills

• MIRPM Qualified or very experienced AIRPM
• Extensive block management experience
• Excellent customer service skills to maintain & build Client relationships and manage client expectations.
• Pleasant demeanour and ability to converse with residents, colleagues, management & Clients alike
• Knowledge of relevant Health, Safety & Fire requirements in relation to block management
• A flexible approach to doing all that is required to keep both clients and residents satisfied
• Excellent written and verbal English skills
• Computer literate