Operations Administrator
- Recruiter
- Anonymous
- Location
- London
- Salary
- 24000.00 - 28000.00 GBP Annual + Private Health Insurance
- Posted
- 05 Nov 2018
- Closes
- 23 Nov 2018
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Operations Administrator
Our Operations team is key to keeping the business moving, and we need a positive person to be our Operations Administrator. You will be a key point of contact for the estate agents who use our service, and the person who helps the team ensure our day to day operations runs smoothly. We'd love you to apply if you are an enthusiastic person, who is keen to support others and be a solid team member.
You will be an important link to our users, receiving and making calls. Where listening to and helping others will be key. You will need to connect with people, help with their queries, and put them in touch with the right members of our team.
What we do
GetAgent is the Estate Agent Comparison Site
There are over 17,000 estate agents in Great Britain and they all say they're the best. Sorting the wheat from the chaff is an almost impossible task for a Homeowner who may have never sold a property before!
At GetAgent we help Homeowners get the best estate agent for their home and the most money for them and their families. Homeowners can relax knowing that the sale of their largest financial asset is in safe hands.
How we do this
Each day our system analyses every single property on the market in Great Britain. Using this data we can calculate how many properties each agent has listed, the percentage of asking price they achieve and how long it takes them to sell a property. This provides us with a unique ability to point Homeowners in the direction of the best estate agent for them!
On a day-to-day basis you will:
* Answer incoming phone calls; welcome the caller and then decide how best to deal with the enquiry.
* Manage the centralised email account, answering those that you can, and then distributing others to our team members.
* Help stay on top of our customer database, using phone calls and the internet to track property sales
* Help and support our team, keeping on top of office administration and day to day tasks such as sending/receiving letters, ordering supplies and keeping everyone smiling!
In addition we are looking for someone who is passionate about shaping our processes to help build an industry defining product in a market which we believe needs urgent help. Our team is growing but is still small enough for you to help build something from the ground up and have your say in how things should be done.
Requirements
You will have:
* Excellent verbal and written communication skills
* Great team skills
* Calmness under pressure, and be able to deal with difficult callers
* A desire to help people and solve their queries
* Basic IT skills, with an ability to manage emails and simple databases
* Positivity, and the self motivation
* A willingness to learn in an evolving business
Things which would be useful but not essential:
* Customer service or client management experience
* Experience in the British estate agency market
Benefits
We feel that it wouldn't be a job description without a list of the benefits!
* Competitive salary with regular salary reviews.
* We aim to promote from within.
* Weekly one-to-ones with a mentor.
* 25 days holiday (plus bank holidays!).
* Private health insurance.
* Pension scheme with employer pension contributions
Our Operations team is key to keeping the business moving, and we need a positive person to be our Operations Administrator. You will be a key point of contact for the estate agents who use our service, and the person who helps the team ensure our day to day operations runs smoothly. We'd love you to apply if you are an enthusiastic person, who is keen to support others and be a solid team member.
You will be an important link to our users, receiving and making calls. Where listening to and helping others will be key. You will need to connect with people, help with their queries, and put them in touch with the right members of our team.
What we do
GetAgent is the Estate Agent Comparison Site
There are over 17,000 estate agents in Great Britain and they all say they're the best. Sorting the wheat from the chaff is an almost impossible task for a Homeowner who may have never sold a property before!
At GetAgent we help Homeowners get the best estate agent for their home and the most money for them and their families. Homeowners can relax knowing that the sale of their largest financial asset is in safe hands.
How we do this
Each day our system analyses every single property on the market in Great Britain. Using this data we can calculate how many properties each agent has listed, the percentage of asking price they achieve and how long it takes them to sell a property. This provides us with a unique ability to point Homeowners in the direction of the best estate agent for them!
On a day-to-day basis you will:
* Answer incoming phone calls; welcome the caller and then decide how best to deal with the enquiry.
* Manage the centralised email account, answering those that you can, and then distributing others to our team members.
* Help stay on top of our customer database, using phone calls and the internet to track property sales
* Help and support our team, keeping on top of office administration and day to day tasks such as sending/receiving letters, ordering supplies and keeping everyone smiling!
In addition we are looking for someone who is passionate about shaping our processes to help build an industry defining product in a market which we believe needs urgent help. Our team is growing but is still small enough for you to help build something from the ground up and have your say in how things should be done.
Requirements
You will have:
* Excellent verbal and written communication skills
* Great team skills
* Calmness under pressure, and be able to deal with difficult callers
* A desire to help people and solve their queries
* Basic IT skills, with an ability to manage emails and simple databases
* Positivity, and the self motivation
* A willingness to learn in an evolving business
Things which would be useful but not essential:
* Customer service or client management experience
* Experience in the British estate agency market
Benefits
We feel that it wouldn't be a job description without a list of the benefits!
* Competitive salary with regular salary reviews.
* We aim to promote from within.
* Weekly one-to-ones with a mentor.
* 25 days holiday (plus bank holidays!).
* Private health insurance.
* Pension scheme with employer pension contributions