Business Development Assistant

Recruiter
Anonymous
Location
Lancing
Salary
Competitive
Posted
05 Nov 2018
Closes
03 Dec 2018
Contract Type
Contract
Hours
Full Time
We have an exciting opportunity for a dedicated and confident Business Development Assistant to join our team based in Lancing, West Sussex. Joining us on a fixed term contract to December 2019 for maternity cover, you will receive a competitive salary of GBP19,624 per annum.

Are you passionate about customer service? Are you driven to exceed expectations?

If so, we want to hear from you!

As our Business Development Assistant, you will be expected to interact directly with potential and current customers. You are the voice of Scout Store, ensuring customers receive excellent service in a polite manner.

You will be a confident outgoing individual with an excellent telephone manor. Experience in a call centre or customer services environment is preferred. You will be looking for a challenge and willing to work together with the team to build relationships and to ensure our customers receive the best service.

What will you be doing as our Business Development Assistant?

- Processing National Scout Shops, National Scout organisation, rest of wholesalers and Retail customer orders.

- Answering telephone calls and dealing with National Scout Shops, National Scout organization, rest of wholesalers and Retail customer orders and enquiries in a professional, helpful manner using relevant paper work.

- Supporting the Business Development Manager to deliver the current programme.

- Dealing with complaints in a persuasive way to smooth unhappy customer and to persuade them to retain services or make further purchases.

- Supplying answers to queries factually and in line with information provided by our colleagues at Gilwell.

- Ensuring all results are in line with the World Scout Shops Business Development strategy, which underpins the company's strategy, to put the customer at the heart of everything we do.

What we can offer you as our Business Development Assistant

- Subsidised lunch

- Free parking

- Additional holidays between Christmas & New Year

- Life Assurance

- Simply Health Scheme

- Generous Pension Scheme

What we are looking for in our Business Development Assistant ???

- Understand and apply customer services/sales solutions to support implementation of business plans and strategies

- Strong retail commercial background within customer services demonstrable evidence of proven results

- Good telephone manner, including clear speech, the ability to understand people with speech impediments and unusual accents, and excellent manners.

- Persuasiveness, with the ability to soothe unhappy customers and to persuade them to retain services or make further purchases.

About Us

As Scouts, we believe in empowering young people with skills for life. We encourage our young people to do more, learn more and be more. We believe in bringing people together. We celebrate diversity and stand against intolerance, always. We're a worldwide movement, creating stronger communities and inspiring positive futures.

Don't miss out on the opportunity to join our fantastic team! Click 'Apply' now to become our Business Development Assistant.

Closing date: Thursday 15th November 2018

The Scouts is an equal opportunity employer and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies