Assistant Service Manager

Assistant Service Manager required in Norwich

If you're a Car Dealership Aftersales professional looking for that all-important foothold into Management, then you'll want to check this one out.

The ideal candidate will have already built a solid career within a Dealership Aftersales environment and be looking for The Next Step towards a Leadership role.

Assistant Service Manager - Salary -

* Negotiable, depending on experience - Approximately GBP35k OTE

The Next Step Automotive Recruitment are currently seeking an Automotive Assistant Service Manager on behalf of our client, a well-known local Dealership Group for their Norwich-based Franchised Car Dealership.

Assistant Service Manager - What we are looking for -

My client represents a highly recognisable, forward-thinking brand and a rare opportunity has arisen to join their Aftersales team in this important and pivotal role, as an Assistant Service Manager.

* You should be an exceptional people person with solid leadership skills

* You should have unparalleled resilience, a great personality and a very level head

* The department is very busy, but you'll need to stay focused and make the Customer your number 1 priority

* You will be immaculately presented, have an eye for detail and the desire to go the extra mile to provide the level of service expected by this established brand

Assistant Service Manager - Responsibilities -

As Assistant Service Manager, you'll form an important part of the Aftersales team. Adopting a hands-on approach, you'll provide leadership, mentorship and motivation to the front-counter team whilst interacting with Senior Management.

You should be comfortable with implementing processes, whilst monitoring and measuring the performance of your team. You will play a part in all aspects of the smooth running of the Aftersales department, towards the absolute satisfaction of all customers that pass through.

You will be comfortable with a high through-put of work whilst keeping multiple plates spinning. You'll oversee job cards and workshop loading, ensuring efficient use of available resources towards a streamlined end-to-end process and will be expected to provide cover for the Service Manager in times of absence.

Assistant Service Manager - Requirements -

* At least 2 years of experience in a Dealership Aftersales role

* Confident Leadership acumen

* Experience of DMS or CRM systems such as Kerridge, Power or Pinnacle

* A full driving licence is essential

Please apply for this vacancy by contacting Christian Major at The Next Step, quoting Job Ref. TNS1200

Due to the volume of applicants we receive, it may not be possible to respond to every one individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge.

The Next Step specialise in recruiting in the Automotive industry, we welcome applicants currently working as -

Service Advisor - Service Adviser - Aftersales - Aftersales Advisor - Aftersales Adviser - Customer Service Advisor - Customer Service Adviser - Aftersales Service Advisor - Aftersales Service Adviser - Dealership - Dealership Advisor - Service Receptionist - Service Manager - Assistant Service Manager - Service Team Leader