2nd Line NOC Engineer - Infrastructure & Cloud
2nd Line NOC Engineer | Infrastructure & Cloud - Microsoft Azure Cloud Stack
London Bridge, SE1
£40,000 - £45,000 + Excellent Benefits Package
Excellent opportunity for a Infrastructure & Cloud Support Engineer (Infrastructure Analyst) to join the first ever Microsoft partner to win the prestigious US Partner of the Year award two years in a row. The business holds over 600 individual technology certifications and prides itself on its entrepreneurial solutions team culture.
Take your Windows Server troubleshooting to a new level. Join a London NOC team and deepen your knowledge across the entire Microsoft Azure Cloud stack. Grow and collaborate with expert engineers in a Microsoft Gold Partner environment.
We’re looking for a Windows focused Infrastructure engineer that thrives on digging deep into technical issues and enjoys external customer interaction.
You'll play a key role in monitoring and promoting system health for customers across a wide range of industries giving you technical variety and a chance to expand your cloud knowledge.
2nd Line NOC Engineer Responsibilities:
+ Provide proactive remote systems monitoring and troubleshooting support to our client base, to ensure maximum service availability and performance of their technology infrastructure.
+ Perform a variety of tasks including systems health monitoring, server scans, diagnostic tasks, event log correlation and performance monitoring.
+ Ensure tracking and knowledge base systems are kept up to date.
2nd Line NOC Engineer Requirements:
+ Understanding of core Microsoft and networking technologies.
+ A passion to investigate and troubleshoot Windows Server technical issues.
+ Strong English verbal & written communication skills.
+ Attention to quality and detail.
+ Excellent customer service skills.
+ Aspiration to attain Microsoft Certifications
+ Experience and desire for 24/7 shift work
+ Background of troubleshooting in a primarily Windows environment.
+ Exposure to a Network Operations Centre and incident management systems and processes.
+ Previous experience or training with Microsoft Azure would be an asset.
Salary & Benefits:
+ Basic Salary £45,000 Engineer
+ London Bridge Location
25 days paid holiday | 5+ extra days holiday via buy back scheme | Volunteer Charity Day | Subsidised gym options | Microsoft education opportunities | Private health insurance | Workplace pension scheme | Income protection scheme | Life Assurance
Regular team outings & social events including summer & Christmas parties
Interest Free Season ticket loan | bike purchase scheme
You may have worked in the following capacities:
IT Systems Engineer, NOC Engineer, Cloud Engineer, IT Infrastructure Engineer, NOC IT Engineer, Infrastructure Analyst
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.