Account Manager - Manchester

Recruiter
Anonymous
Location
Lancashire
Salary
20000.00 - 25000.00 GBP Annual
Posted
31 Oct 2018
Closes
28 Nov 2018
Contract Type
Permanent
Hours
Full Time
ACCOUNT MANAGER - PACKAGING

MANCHESTER BASED

SALARY DOE

We are now looking to recruit an experienced Senior Account Handler to work as part of our team. The candidate must be someone who is highly motivated, organised and has excellent understanding off the flexographic print and packaging industry.

The ability to coordinate workloads for a wide range of clients with limited guidance from management. Day-to-day contact on projects for clients and departments across the business with the ability to self manage and provide timely response to all enquiries.

Job Responsibilities

* Have daily contact with clients, developing and maintaining a close and productive relationship with relevant contacts.
* Respond promptly to client requests, managing expectations in terms of speed and delivery of response, using appropriate briefing/admin structures.
* Develop accurate and engaging briefs and schedule jobs ensuring they are delivered on time and within budget.
* Build effective working relationships with all key departments, ensuring they are updated and work is in line with client requirements.
* Issue and distribute regular 'work in progress' reports for production management.
* Issue contact reports for key meetings and telephone conversations
* Work with Managers and Sales to manage their workload and provide suitable development opportunities where appropriate.

To be successful in this role you will need to have:

* Experience of handling large volumes of work and the ability to prioritise a busy workload
* Experience of working under pressure without compromising accuracy.
* Excellent communication skills.
* Highly developed organisational skills and excellent attention to detail.

Minimum Requirements

* Good telephone manner and ability to communicate well
* Ability to multi-task, prioritise, and manage time effectively
* Good computer skills - PDF handling / data traffic (knowledge of Adobe Illustrator/Acrobat and advantage, though not essential)
* Demonstrate a flexible approach to work Ability to work under own supervision, but also be a team player
* Willingness to learn and develop skill-set

Candidate Qualities

* Ability to listen and value the opinions of others will help to create positive and effective connections with all colleagues throughout the business.
* Support the team by helping out at any level and effectively working across the departments to meet the needs of the business.
* Takes ownership of personal actions and outcomes; encourages and empowers others to do the same.
* Embraces change; maintains an open mind and is flexible and adaptable in the face of ambiguity and change.
* Pro-actively seeks opportunities to increase knowledge, skills and abilities.
* Supports Company's profitability efforts by focusing on and encouraging others on the efficient, accurate and timely completion of the assigned Production activities.
* May perform other duties, as needed, to meet the needs of the business.

Candidate Abilities

* Good knowledge of company's products, solutions and services a plus.
* Good understanding of the market and business environment that affects the assigned clients.
* Good understanding of effective pre-press, print production, digital production, processes, roles, tools and workflow practices and trends.
* Good people, organisational, and analytical skills (including attention to detail).
* Good verbal and written communication skills Proficient Computer Software Skills: Apple Mac equipment and operating systems Overall Business SW (e.g. MS-Office Suite) Specific Functional SW (e.g. Abode CC and Acrobat plus Project Management Software etc.)
* Ability to assist others in the organization of projects, and to serve as a knowledge resource for other colleagues within the account team.
* Ability to develop and maintain a collaborative relationship with colleagues in one or more areas of the organization.
* Ability to build and maintain effective relationships with internal clients and/or external clients (e.g. printers, product manufacturers, service providers, and/or clients).
* Ability to work well in a team environment, with a limited degree of supervision, to handle a heavy workload, to prioritize work, and to meet assigned deadlines
* Ability to translate client requests into technical instructions for production.

This is a fast paced and demanding role in an ever-changing industry that, for the right applicant, result in a satisfying and long-term career.

Interviews are being conducted as soon as possible for this vacancy, so if you are interested please get in touch as soon as possible and register your details with us.

Please note; we will not pass on any of your details without prior consent!

Key words - packaging / CSR / Customer Service Representative / Project Manager / Account Manager / project coordinator