Temporary Accommodation Officer x2

Watford Community Housing
Watford, Hertfordshire
£23,100 - £27,000 per annum
31 Oct 2018
14 Nov 2018
Public Sector
Contract Type
Full Time

Temporary Accommodation Officer x2


£23,100 - £27,000 per annum

1 x Permanent, 1 x Fixed Term Contract for one year

Full time (37 hours per week)

We have an exciting opportunity for a Temporary Accommodation Officer to join us to deliver a customer focussed intensive housing management service.

You will be responsible for delivering a comprehensive service to our customers in temporary accommodation. You will be managing some of the rent accounts as well as liaising with our Income Team to monitor other rent accounts; ensuring the arrears process is followed including attendance at court and evictions. You will work directly with our residents, signposting to internal and external agencies as required as well as carrying out the void process through to sign ups. Within this key role, you will carry out regular temporary accommodation inspections, acting as key point of contact for any questions regarding the service.

The ideal candidate for this role will have experience in a similar housing role within a fast paced environment and will possess excellent administration and IT skills. You will be able to demonstrate a good working knowledge of Housing Legislation, in particular tenancy conditions as well as Welfare benefits.

You will be a confident communicator, able to handle conflict and difficult conversations professionally in emotionally charged situations. You will be well organised with excellent written and verbal skills.

Due to the nature of the role it is essential that you have a full driving licence and access to a car with business insurance cover.

Closing date: 14th November 2018

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