Export Manager

Recruiter
Anonymous
Location
Accrington
Salary
Competitive
Posted
30 Oct 2018
Closes
27 Nov 2018
Contract Type
Permanent
Hours
Full Time
Our client is a highly successful and continually growing manufacturing company that sells their niche products into diverse global markets. They are looking for a professional and experienced Export Sales Support Manager to lead their internal export service team based from Accrington.

This is a new appointment arising out of the company's ambitious growth plans in export markets in which they see significant potential. The role will oversee a team of Export staffing who deliver an exemplary level of customer service in a timely fashion while maintaining the company's best interest and focused on growth related activities.

You must have a minimum of 3 years Supervisory / Management skills as well as hands-on experience within Export.

The Export Sales Support Manager will be expected to:

* Manage, coach and motivate a small Export team that support Area Sales Managers, Agents, Distributors and clients globally

* Manage the day to day relationship with customers overseas via telephone and email

* Resolve all customer queries with confidence

* Propose new ideas and strategies and methods of working

* Prepare customer quotations and deal with general product enquiries

* Obtain pricing for sending goods via Sea and Air freight

* Regular completion of Export Documentation including Certificates of Origins, EUR1 forms and ATR Movement certificates

* Preparing all necessary documentation where a Letter of Credit is required.

* Liaise with Freight Forwarders to ensure all sailing schedules are met to achieve the correct delivery deadlines

* Raise Proforma invoices and ensure monies are received

* Servicing all aspects of customer relationship including sales, promotions, assistance with customer after sales service, inventory checks and credit control activities

Skills required for Export Sales Support Manager

* A track record within Export is essential

* Supervisory management skills are required

* Excellent written and verbal communication skills

* Essential to be able to work to strict deadlines and possess excellent attention to detail

* Experience of handling export documentation

* Demonstrable experience of maintaining customer relationships

The salary of offer is competitive and is dependent upon experience.

Please forward your cv to Square Peg Associates