Software Specialist / System Analyst

Recruitment Genius
Newcastle Upon Tyne
20000.00 - 25000.00 GBP Annual
23 Oct 2018
15 Nov 2018
Contract Type
Full Time
As a growing merchant services company, they are seeking to incorporate a Business Systems Analyst/ Website Developer within the team. The primary purpose of this position is to analyse, design, configure, develop and maintain customizations and enhancements for their CRM - SalesForce. Furthermore, the job entails integration of an E-commerce gateway.

The Team:

They are a young yet ambitious company offering merchant services to local businesses. They aim to be one of the top merchant service providers in the UK. They are the only company that has expertise in merchant card payments and EPOS systems, as well as, Cash Advance Loans.

Successfully running since 2014, the company is on the verge of witnessing rapid expansion across the country, and further diversification of products and services.

Key Responsibilities:

- Build cloud-based services for E-commerce and integrate a hosting gateway.
- Assist with the development of the SalesForce CRM platform customization, the design of the platform, documenting the functionality and supporting the internal user community.
- Develop an understanding of assigned applications and internal customer areas, standards and techniques, and general business knowledge.
- Recommend possible improvements to SalesForce, and be prepared to learn any new technologies that could be used to deliver Business solutions.
- Lead significant technical initiatives involving cross-functional teams.
- Analyse KPI's, business use cases, provide solutions and produce relevant reports.

Qualifications and Desired Skills:

- Bachelor's degree in Computer Science, IT, Software Engineering or a related subject.
- Experience with configuring or customizing a CRM system, preferably SalesForce CRM.
- Experience in building large-scale high performance web based solutions and E-commerce.
- Knowledge of the use of payment Gateway and E-commerce.
- Problem solving skills, adaptable, proactive and willing to take ownership.
- Knowledge of modern best practices for professional software development including source control management, build processes, testing, and operations.
- Working knowledge of HTML and web technologies.
- Experience with developing and consuming secure web services is preferred.
- Microsoft Office Package expertise.

Additional Skills:

- Strong written and oral communication skills.
- Ability to prioritize and work on multiple assignments simultaneously.
- Positive and enthusiastic attitude, and strong desire to collaborate with multidisciplinary teams to deliver great user experience.
- Ability to learn quickly and adapt to changes in the environment.
- Ability to articulate and communicate to all audiences including developers, managers and business owners.

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