Service Advisor
Service advisor-Toyota Tunbridge Wells
The Motorline Group represents 11 Vehicle brands including Toyota, Nissan, Volkswagen, Renault, Peugeot, Hyundai, Skoda, Lexus, Maserati, Audi and Dacia in over 50 Dealerships and also 4 Volkswagen group Trade parts centres across the UK employing over 1,400 employees.
Key Objectives:
- To ensure the highest level of customer care and satisfaction at all times
- To liase with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
- To maximise customer awareness of all available retailer services
- To maximise service profitability through the use of professional sales techniques
- To maintain excellent standards of departmental administration
- To help retailer to achieve industry-leading standards of process efficiency
Applicant's requirements:
- You must have previous experience in a similar role within the motor trade
- You must be a good communicator and have excellent customer satisfaction skills
- You must be efficient, organised and flexible
- You must have a full manual driving licence with no more than 6 points
- You must live within 30 minutes of Tunbridge Wells
Pay & Benefits:
- On target earnings ranging up to GBP30,000
- Company Pension scheme
- You will receive 29 days holiday (Including Bank Holidays) which with 3 years' service increases to 32 days
- Progression opportunities within the Company.
- Immediate start available
Working Times:
- 8am - 6pm Monday to Friday
- 8am - 1pm 1 in 3 Saturdays
Due to the high volume of applicants if you have not had a response within 14 days of submitting your CV you have unfortunately been unsuccessful.
The Motorline Group represents 11 Vehicle brands including Toyota, Nissan, Volkswagen, Renault, Peugeot, Hyundai, Skoda, Lexus, Maserati, Audi and Dacia in over 50 Dealerships and also 4 Volkswagen group Trade parts centres across the UK employing over 1,400 employees.
Key Objectives:
??To ensure the highest level of customer care and satisfaction at all times
??To liase with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
??To maximise customer awareness of all available retailer services
??To maximise service profitability through the use of professional sales techniques
??To maintain excellent standards of departmental administration
??To help retailer to achieve industry-leading standards of process efficiency
Applicant's requirements: