Facilities Support Officer
- Recruiter
- Anonymous
- Location
- Shefford
- Salary
- 11.88 - 12.47 GBP Hourly
- Posted
- 12 Oct 2018
- Closes
- 09 Nov 2018
- Sectors
- Education & Teaching, Support
- Contract Type
- Contract
- Hours
- Full Time
Job Type: Contract, 6 months with a possiblity of extension
Start Date: ASAP
Job Purpose
* Supervise the day-to-day operation of the contractors working in the corporate property portfolio, ensuring high standards of service within budgets. Contribute to the development of services and quality systems to maximise customer satisfaction and the visibility of the service.
* Be a key person within the Facilities Management team, building strong and effective relationships with Customers, Members of the Public, Staff, Senior Officers, Councillors and Contractors to support the delivery of services.
* To provide information and advice to the Corporate Facilities Managers on the performance of the FM contracts. Provide feedback on the state of the corporate property portfolio by carrying out regular audits on the status of each building, including first impressions, contract compliance and Health and Safety issues arising.
Qualifications
* Good standard of Secondary education
* BIFM Membership
* First Aid Trained
Relevant experience
* Experience of working in a facilities / building management environment
* Understanding of general workplace Health and Safety.
* Knowledge of working in a customer care environment.
Skills, abilities and behaviours
* Able to deal politely and tactfully with people at all levels face to face and by telephone.
* Able to produce and follow procedures on all aspects of facilities management
* Working knowledge of using e-mail, Word and Excel
* Able to organise and supervise others.
* Able to work on own initiative or as part of a team and be self-motivated.
Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases
Start Date: ASAP
Job Purpose
* Supervise the day-to-day operation of the contractors working in the corporate property portfolio, ensuring high standards of service within budgets. Contribute to the development of services and quality systems to maximise customer satisfaction and the visibility of the service.
* Be a key person within the Facilities Management team, building strong and effective relationships with Customers, Members of the Public, Staff, Senior Officers, Councillors and Contractors to support the delivery of services.
* To provide information and advice to the Corporate Facilities Managers on the performance of the FM contracts. Provide feedback on the state of the corporate property portfolio by carrying out regular audits on the status of each building, including first impressions, contract compliance and Health and Safety issues arising.
Qualifications
* Good standard of Secondary education
* BIFM Membership
* First Aid Trained
Relevant experience
* Experience of working in a facilities / building management environment
* Understanding of general workplace Health and Safety.
* Knowledge of working in a customer care environment.
Skills, abilities and behaviours
* Able to deal politely and tactfully with people at all levels face to face and by telephone.
* Able to produce and follow procedures on all aspects of facilities management
* Working knowledge of using e-mail, Word and Excel
* Able to organise and supervise others.
* Able to work on own initiative or as part of a team and be self-motivated.
Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases