Customer Service Representative
- Recruiter
- Brook Street
- Location
- Sevenoaks, Kent, England
- Salary
- £18000 - £22000 per annum
- Posted
- 15 Oct 2018
- Closes
- 12 Nov 2018
- Ref
- TUN/42171
- Contact
- Leanda
- Contract Type
- Permanent
- Hours
- Full Time
Salary: £18,000 - £22,000 per annum
Hours: 37 hours a week Monday to Friday (Flexible between 8am and 6pm)
Location: Westerham *** Car driver required due to location ***
MUST HAVE EXCELLENT ADMINISTRATION AND CUSTOMER SERVICE EXPERIENCE!
Our client based in Westerham is looking for a Customer Service Representative to join their team.
Main duties will include:
-Prioritise and process customer orders and enquiries submitted by telephone, email, post or other medium in an efficient, courteous and prompt manner
-Identify and include all costs associated with sales orders (accruals), raise any price queries for resolution to the Business Line Manager
-Maintain thorough and accurate customer service records
-Use database systems and technology to deliver great customer service
-Work as part of the internal sales team to drive positive company sales results
-Check product availability for customer orders
-Order or arrange restock of product as necessary
-Support the credit control department in the resolution of flagged customers/on-hold accounts
-Carry out any other duties as reasonably requested from time to time
If you have the correct experience and are interested in this role then please contact Lizzie on 01892 544826 or at