Business Services Administrator

GU11 1UD, Aldershot
£21,057 to £24,717
15 Oct 2018
12 Nov 2018
Contract Type

Business Services Administrator

Hours:  Monday – Friday 09.00 to 17.00 (40 hours per week) Consideration will be given to a 32-hour week over 4 days (one of which must be a Friday)

Salary: (£21,057 to £24,717)           

Normal Place of Work:  Crimea Road, Aldershot, Hampshire, GU11 1UD

Reporting to: Finance Manager

Background to the post

Step by Step (SbS) passionately believes in supporting young people who are going through hard times. Our unique step by step approach, providing accommodation, personal development opportunities and specialist support services, identifies and fulfils aspirations.

We currently work with over 5,300 young people aged 11 – 25 every year. Our next five-year strategy is ambitious and sets out our plans to double this number, as 1 in 100 young people are now expected to experience homelessness.

The Business Services Administrator role is part of the Business Services Team and reports to the Finance Manager. You will be responsible for providing general administrative support within the Team includes Finance, Facilities and Information Governance. These are vital non-frontline areas of operations which provide business support to our frontline services.

The successful candidate will be reliable, conscientious and highly organised with a high level of attention to detail.  You will need to be self-motivated, disciplined and able to prioritise workload to accommodate the deadlines of the vital business support areas.  You will have an open and honest approach and a commitment to continuous improvement to the service provided to the organisation from the Business Services Team and will be passionate about working for SbS and our vision, mission and values.

Key Responsibilities

Office Administration

  • Opening and distribution of office post
  • Manage incoming calls and visitor reception for main office
  • Ordering of office supplies
  • General administrative assistance to colleagues as necessary
  • Updating and maintaining relevant databases/information logs e.g. Policies and Procedures, Contracts.
  • Administrative support to Finance Manager


  • Matching purchase orders to purchase invoices
  • Posting supplier invoices to accounting system
  • Posting of staff expenses to accounting system
  • Petty cash administration
  • Credit control – sending statements and initial contact in respect of overdue invoices
  • Administration of Top-up Payment Cards for staff expenses
  • Posting of regular journals to the accounting system
  • Reconciliation of supplier statements to accounting system
  • Emailing remittances to suppliers
  • Banking

Facilities, Maintenance & Procurement

  • Administration of the maintenance log
  • Sourcing and arranging for suitable trades/suppliers to undertake maintenance and repairs
  • Maintaining and housekeeping the Purchase Order system


All applicants will be requested to complete an online application form on receipt on their CV.