Marketing and Telesales Assistant

Howells is one of Wales' fastest growing modern law firms with a fresh and forward thinking approach.
We're now looking for an ambitious individual to join our busy Marketing Department based in our Cardiff city centre office.
As part of your role you will be receiving inbound telephone enquiries from potential clients who are moving home and contacting us to find out our conveyancing fees. Your job will be to sell our multi - award winning conveyancing services. This is a vital position within the company providing the busy conveyancing teams with good quality work.
You will also be involved in producing and designing marketing materials for all of our departments, content writing for the website and arranging marketing events so previous experience in these fields is also desired.
The successful candidate will be self-motivated, driven and eager to learn and progress in a top tier national legal firm.
Job title: Marketing and Telesales Assistant
Location: Central Cardiff
Salary: Competitive, based on experience
Contract: Permanent
You should apply if:
* You are very organised and able to work with people at all levels
* You can prioritise high impact work and have a good eye for detail
* You're independent and can use your own initiative
* You have a drive to succeed and provide excellent client service
* You're a go getter and have a 'can do' attitude
* You are results-orientated
* You have a track record of sales experience
Previous experience in telesales and working in a law firm is desirable, but you will receive full training and work within a supportive team.
Every day will be different, and you'll learn a lot about the inner operations of a rapidly growing company. You'll specifically help with:
* Answering inbound calls from prospective clients.
* Content writing for our website and social media channels.
* The preparation of quotes and new client documentation to include attaching documents, printing and filing of incoming and outgoing emails.
* Building a rapport with new and existing clients.
* Following up on sent quotes and tracking client instructions.
* Answering initial enquiries from clients via telephone and emails.
* Liaising with members of staff, clients, solicitors and estate agents in a timely, professional and courteous manner.
* Managing daily e-mails sent to the main company inbox.
* Typing and amending letters, faxes and documents.
* Offering assistance to others in the department as required.
* Provide reception cover as required.
* Printing and preparing relevant marketing material when necessary