Scanning & Correspondence Administrator
12 month Maternity contract
Our Client administers the Principal Civil Service Pension Scheme (PCSPS) and provides pensions to over 1.5 million people. They have in-depth knowledge and expertise in the administration of Defined Benefit pension schemes and provide tailored services to more than 300 Government employers.
Due to recent expansion, they have a new opportunity within their Enquiry Centre for a Scanning and Correspondence Administrator.
Within this role, you will be a key team player. Responsible for the initial handling of our Client’s enquiries, ensuring they are processed with the maximum efficiency and accuracy, you will provide a premier service to stakeholders whilst meeting contractual requirements. Operating various scanning and postal equipment and tracing unidentified correspondence, you will prepare post items for scanning, accurately record information onto a live system and will complete targeted work to deadlines.
They are looking for someone who has excellent communication skills. With the ability to organise and prioritise your own work load, you will have a high level of accuracy and will be able to work within documented processes and procedures. Previous experience of working to SLA’s is needed and having customer service experience is desired.
In return for your passion, commitment and hard work, we offer a generous and competitive benefits package that includes;
• 24.5 days holiday (increasing to 27.5 days holiday after 12 months service, 30 days holiday after 10 years’ service) + Bank Holidays
• Buy up to 3 additional days annual leave
• Salary increase to £17,750p/a once probation has been passed
• Performance related bonus
• Eye Care Vouchers
• Life Assurance
• Childcare Vouchers
• Discount- 7.5% off major retailers
• Annual Dividend
• Season Ticket Advance Payment
• Pension Scheme- matching up to 10% contribution
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.