Housing Tenancy Support Worker (Housing First)

Housing Support Practitioner (Housing First)

Stoke on Trent, Staffordshire

Salary £18,000

Permanent, 37.5 hours per week

Arch, together with Brighter Futures and VOICES of Stoke, have launched a Housing First project to help improve the lives of, and provide support for some of the most excluded people in Stoke-on-Trent.

Housing First is a different approach to supporting people out of homelessness through providing a stable, independent home and intensive personalised support case management to homeless people with multiple and complex needs.

We are currently seeking a Housing Support Practitioner to deliver customer focussed support packages ensuring equal access to opportunities. You must be resilient to working in complex situations and times of crisis and offer housing advice with an empathetic approach.

Delivering 1:1 support and using motivational interviewing techniques, you will adopt a person-centred approach offering tailored support that enables customers to effectively sustain and manage a tenancy as part of a wider multidisciplinary team. Specialised knowledge of housing first principles, the care act, housing law and welfare reform would be beneficial. A minimum standard of general education with GCSE level or equivalent is essential.

You must also have strong communication and interpersonal skills are crucial along with the ability to negotiate positive outcomes. An understanding of multiple complex needs and barriers surrounding housing and support for vulnerable homeless is also required.

You will be joining a small but dedicated team and have the opportunity to shape this in our local area and contribute to a national movement of Housing First services.

Due to the nature of the role a full UK driving licence is essential as support will take place in customers homes as well as in the community.

A DBS check is required.

Housing First, Tenancy, Homelessness, Housing Advice

Stoke on Trent, Staffordshire is commutable from Newcastle under Lyme, Crewe, Tunstall, Cheadle and surrounding areas