Housing Tenancy Support Worker (Housing First)

Recruiter
Staffordshire Housing Association
Location
Stoke-on-Trent, Staffordshire
Salary
Salary £18,000
Posted
11 Oct 2018
Closes
29 Oct 2018
Ref
NTXCG355810
Contract Type
Permanent
Hours
Full Time

Housing Tenancy Support Worker (Housing First)

Stoke on Trent, Staffordshire
Salary £18,000
Permanent, Full Time (37.5 hours per week)

 
Arch, together with Brighter Futures and VOICES of Stoke, have launched a Housing First project to help improve the lives of, and provide support for some of the most excluded people in Stoke-on-Trent.
 
Housing First is a different approach to supporting people out of homelessness through providing a stable, independent home and intensive personalised support case management to homeless people with multiple and complex needs.
We are currently seeking a Housing Tenancy Support Worker to deliver customer focussed support packages ensuring equal access to opportunities. You must be resilient to working in complex situations and times of crisis and offer housing advice with an empathetic approach.
 
Specialised knowledge of housing first principles, the care act, housing law and welfare reform would be beneficial. A minimum standard of general education with GCSE level or equivalent is essential.
 
Strong communication and interpersonal skills are crucial along with the ability to negotiate positive outcomes. An understanding of multiple complex needs and barriers surrounding housing and support for vulnerable homeless is also required.
 
You will be joining a small but dedicated team and have the opportunity to shape this in our local area and contribute to a national movement of Housing First services offering a person-centred approach, as part of a wider support package.
Due to the nature of the role a full UK driving licence is essential as support will take place in customers homes as well as in the community.
 
A DBS check is required.