Implementation Manager – Award-Winning Start-Up

Implementation Manager – Award-Winning Start-Up
Wolverhampton, West Midlands (with occasional travel to customer sites)
£30,000 - £40,000 DOE Plus Pension (6% matching contribution), Healthcare, Share Option Scheme, 25 Days’ Holiday 

Are you a software implementation professional seeking your next step? Want to join a rapidly-growing company that is exploring unchartered territories and bringing leading-edge technologies to an evolving sector? If so, our client would love to hear from you. 

Our client is a spanking new start-up that is aiming to bring their unique web and mobile technologies to the retail finance sector. They’re now looking for an Implementation Manager to join their friendly team and oversee their software implementation projects. 

This is a hands-on role where you’ll wear multiple hats to deliver a great service to customers, acting as Project Manager, Business Analyst, Systems Analyst, Tester and Trainer, so no two days will ever be the same. 

As the Implementation Manager, you will: 

- Implement the company’s travel money solution, which enables businesses to sell travel money to consumers
- Co-ordinate the internal and external resources required to mobilise each new B2B customer
- Support customers through solution design, platform build, system configuration and sign-off stages
- Provide training to customers 
- Occasionally travel to provide on-site customer support 

Interested? 

To be considered, you will need experience of the following: 

- Implementing software for B2B customers 
- Project management 
- JIRA software 
- B2B customer support 
- Using chat-based support systems 

It would be great if you had experience of the following, but this is by no means essential: Microsoft SharePoint, JIRA Service Desk, producing use cases for software enhancements, helping to test software releases and modifications, using an online platform to deliver training or providing end user/consumer support. 

Our client would like to hear from you if you’ve worked as a Software Implementation Manager, Implementation Manager, IT Implementation Manager, Project Manager, IT Project Manager or Software Project Manager. 

What are the benefits? 

- Join a vibrant business where there is scope for everyone to contribute and leave their mark 
- Relaxed and friendly environment where creativity is encouraged 
- The chance to lead from the front and really make an impact  
- Exciting opportunities to progress as the company grows 
- Diverse customer base 
- Support the success of an innovative solution 

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking for the chance to make a difference as an Implementation Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.