On Call Coordinator

I am currently recruiting for an On Call Coordinator based in Kings Cross..!!


The on call coordinator is to work between the hours of 5pm until 08:30am Friday to Monday, the weekend on-call coordinator will be responsible for answering emergency telephone calls from Company care stakeholders, customers and care workers, and assigning care worker to customers whilst ensuring all duties relating to customer care are discharged accordingly.

Main Duties:

- Accepting, allocating and processing referrals for new work efficiently.
- Accepting and processing changes and amendments to existing care packages
- Assigning care workers to customers, whilst working within the standards and requirements of the company
- Ensuring all runs and working patterns meet the needs of the company, customer and care worker
- Working with other members of the administration team to ensure high quality service provision.
- Liaising with customers and are workers to ensure an efficient service provision
- Keeping accurate records on the system and working with the office team to ensure all data is up to date and relevant.

Job Type: Part Time
Salary: £13,800

If you are looking for a new challenge, feel you have the transferable skills and would like to join this highly established company, I would like to hear from you ASAP. Please contact Beenish on 0208 519 7220 or alternatively email me on .