Income and Debt Recovery Assistant

Oadby, Leicester
£18,870 - £20,541
04 Oct 2018
15 Oct 2018
Public Sector
Contract Type
Full Time

Income and Debt Recovery Assistant



BAND AND SCALE POINT: Band 4 Scale 18 - 21: 

SALARY PER ANNUM: £18,870 - £20,541

SERVICE AREA: Finance (Income Collection)

An opportunity has arisen in the Council to recruit an experienced and motivated Income and Debt Recovery Assistant who is used to working in a fast-paced, busy environment to support the collection of housing rents.

The successful candidate will demonstrate a flair for numbers, good organisation and attention to detail, a competent and confident approach to handling debtors, delivering excellent customer service within the role and first rate communication and interpersonal skills. A local government (or similar) background would be very beneficial.

To be considered for the role you must be able to demonstrate experience and skills of the following:

Maximising income through proper and effective collection of rent and all other charges. Ensuring that residents who have difficulties in paying are offered advice, support and referred to agencies as appropriate.

  • 1 – 2 years experience as an Income Officer
  • Excellent communication skill both verbally and in written form.
  • Excellent IT skills including working knowledge of word processing, spreadsheet and presentation software packages, preferably Microsoft Office Word and Excel.
  • Promote and maintain a culture which places customers first and aims to deliver a high standard of service
  • A current driving licence and your own transport is essential

Further details regarding the roles and responsibilities of the position can be found on the job description and person specification. If you are ready for the challenge presented and believe you can make a strong contribution, you can find out more about the role by clicking apply

Curriculum Vitae (CV) will not be accepted

CLOSING DATE FOR APPLICATIONS: 15 October 2018 at 12 noon

INTERVIEW DATE: 18/19 October 2018

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