Administrative Assistant GBP

Decision-making

The post holder will be expected to use discretion, judgement and a professional approach when dealing with staff, students and visitors to SSI and if required the PVC Office.

Experience, knowledge and skills

The post holder will be expected to show an active approach to learning, and be keen to build experience and knowledge of students, programmes and academic administration. Accuracy and a high attention to detail are key, as are the ability to form effective working relationships with administrative colleagues and academic staff.

This role is customer facing and the post holder requires a high level of communication skills.

It is essential that the post holder is a competent user of Microsoft Office. Knowledge of other University systems e.g. SITS, Accelerate and ELE is desirable though proven experience of other systems will indicate capability.

The post holder needs to be a proactive self-starter, with the ability to work in a team-based environment, without constant supervision, liaising closely when required with academic and administrative staff in SSI and the College to deliver within timescales. The post holder will also need the ability to work quickly and calmly under pressure in order to meet deadlines.

This job description summarises the main duties and accountabilities of the post and is not comprehensive: the post-holder may be required to undertake other duties of similar level and responsibility.

Attainments/Qualifications

Good standard of general education to include GSCE grades A - C in English Language and Mathematics, or equivalent

Skills and Understanding - Essential

• Ability to demonstrate consistent high levels of performance

• Able to contribute to the provision of a welcoming and supportive environment for students

• Ability to form and maintain good working relationships and make a positive contribution to the team(s)

• Ability to communicate effectively with a wide variety of people in a professional manner, face-to-face, on the telephone and in writing

• Ability to deal with confidential information appropriately

• Aptitude for using initiative

Skills and Understanding - Desirable

• Ability to assimilate a range of specialised information, to be able to provide accurate advice and information to customers

• Ability to prioritise own workload and juggle a range of tasks and deadlines effectively.

• Be pro-active in problem solving.

Prior Experience- Essential

Proficient user of Microsoft software packages such as Word; Excel, Power Point and Outlook.

• Experience as an administrative assistant, secretary or equivalent

Prior Experience- Desirable

• Experience of working within an HE environment

• Experience of other university systems

• Experience of working in a customer focused environment

Behavioural Characteristics/ Personal Qualities and Attributes

• Commitment to own personal and professional development

• Flexible attitude to work

• Committed to equality of opportunity

Other Requirements

Graduate of a UK university within the last 3 years

Right to work in the UK for the duration of the internship.

To apply for this role please complete our internship application which can be downloaded here: Please send your completed form to us by clicking APPLY NOW