Brook Street

Customer Service Executive

Recruiter
Brook Street
Location
Cheltenham, Gloucestershire
Salary
£8.24 per hour
Posted
02 Oct 2018
Closes
30 Oct 2018
Ref
WRC2018
Contact
Cameron
Contract Type
Temporary
Hours
Full Time

An internationally renowned retail business is looking for a number of Customer Service Executives to join the team for the peak Christmas shopping period.

To be successful in this customer-facing role you will need to have a positive and resilient nature, as well as a drive to deliver excellent customer service.

Job Role:

  • Deliver high levels of customer service
  • Deal with customer enquires via telephone, email or through social media
  • Manage customer complaints effectively and efficiently
  • Take notes and keep details records of customer interaction
  • Process payments and complete customer orders over the phone

Your experience & skills

  • IT literate
  • Strong team working skills
  • Able to deal with a varied and fast-paced workload
  • Communication, interpersonal and customer rapport building skills
  • High organisation skills and a strong attention to detail

For more information on this role and other opportunities, please apply with your CV today.