Brook Street

Customer Service Executive

Brook Street
Cheltenham, Gloucestershire, England
Up to £8.24 per hour
02 Oct 2018
30 Oct 2018
Contract Type
Full Time

My client is an internationally renowned and respected business within the retail sector. My client requires a number of Customer Service Executives to join the team for their peak period.

Job Role of Customer Service Executive:

" Deal with customer enquires via telephone, email or through the use of social media
" Deal with customer complaints effectively and efficiently
" Take notes and keep details records of customer interaction
" Process payments and complete customer orders over the phone
" Deliver high levels of customer service

Desired Experiences for Customer Service Executives:
" Communication, interpersonal and customer rapport building skills second to none
" Strong team cohesion skills
" IT literate
" High organisation skills and a strong attention to detail
" Deal with a wide range of enquiries quickly and effectively to meet the demands of the customers
" Strive to deliver excellent customer service
" Positive and resilient nature

For more information on this role, and other opportunities please contact Cameron on 01905 731591.

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