Brook Street

Customer Service Executive

Recruiter
Brook Street
Location
Cheltenham, Gloucestershire, England
Salary
Up to £8.24 per hour
Posted
02 Oct 2018
Closes
30 Oct 2018
Ref
WRC2018
Contact
Cameron
Contract Type
Temporary
Hours
Full Time

My client is an internationally renowned and respected business within the retail sector. My client requires a number of Customer Service Executives to join the team for their peak period.

Job Role of Customer Service Executive:

" Deal with customer enquires via telephone, email or through the use of social media
" Deal with customer complaints effectively and efficiently
" Take notes and keep details records of customer interaction
" Process payments and complete customer orders over the phone
" Deliver high levels of customer service

Desired Experiences for Customer Service Executives:
" Communication, interpersonal and customer rapport building skills second to none
" Strong team cohesion skills
" IT literate
" High organisation skills and a strong attention to detail
" Deal with a wide range of enquiries quickly and effectively to meet the demands of the customers
" Strive to deliver excellent customer service
" Positive and resilient nature

For more information on this role, and other opportunities please contact Cameron on 01905 731591.

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