Brook Street

Team Leader - Part time evenings

Brook Street
Peterborough, Cambridgeshire, England
Up to £8.13 per hour
02 Oct 2018
30 Oct 2018
Contract Type
Full Time

Are you looking for temporary work in the Peterborough area? Do you have experience of leading a team of Administrators to make sure that targets and objectives are met? If this sounds like you, read on to find more about this exciting opportunity!

This role is for a large public sector client based in the centre of Peterborough. We are currently looking for people with excellent communication skills and a background in administration, and with some experience of leading a team. This is an interesting and varied position and your duties will include:

Manage attendance and performance and undertake line management responsibilities. Proven ability to meet customer service targets and deadlines.
To ensure and provide assurance, through appropriate management controls, that all work is conducted according to Policy, Procedure and Best Practice guidelines.

To manage all available resources effectively.

To manage work flow and output to ensure service levels agreements

To maintain up to date knowledge and understanding of legislation, policy, procedure and best practice.

To accurately examine complex applications and make effective decisions.

Resolving staff based issues/queries.

To complete checks on casework in line with set criteria contributing to the achievement of quality targets.

Employees will be required to work flexibly and can be asked to work in the back office and in customer facing areas, according to business need, so we need candidates who can be flexible and adaptable.

The rate of pay is £8 an hour, rising to £10 an hour after a period of 12 weeks. Holiday entitlement and pension scheme available.

We have a number of temporary roles, to commence in January 2019, with an expected duration of 8 months. Please note, due to the nature of the work successful candidates will be required to undergo a security clearance check. You will need to have an in-date, valid passport with at least 6 months remaining on the expiry. You will also need to register with Brook Street, Peterborough.

For further details, please contact Stephanie or Jenny on 01733 310855.

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