Customer Services Engineer
- Recruiter
- Anonymous
- Location
- Greater London
- Salary
- 35000.00 - 40000.00 GBP Annual
- Posted
- 30 Sep 2018
- Closes
- 24 Oct 2018
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
Job Purpose:
The Senior Engineer will provide installation, maintenance and technical support of the company's products. The Engineer will assist the Technical Services Manager with planning, implementation, monitoring and control of the technical services activities.
Job Description:
Reporting to the Technical Services Manager, the Service Engineers primary tasks and responsibilities are to provide
* project management for maintenance, installation and commissioning services to include risk assessments, method statements, layout Drawings, writing schedules and site records for the project file.
* Liaise with the customer regarding onsite works.
* Provide Risk Assessments and Method Statement for Installation works following site surveys, Installation and Commissioning for our products as part of a team.
* Provide reactive site visits to diagnose and rectify problems.
* Provide Office based product support to customers using our CFRL system along after sales warranty and non-warranty service using the RMA system
Accountabilities:
* On-site works for Installation, Maintenance and Product Support
* Compliance with Health & Safety requirements
* Office based Product Technical Support
Essential Skills & Qualifications:
* The Senior Engineer will be Educated to City & Guilds or Higher National Certificate/ Degree level or similar in the discipline of Electrical/Electronic Engineering
* Experience as an Installation or Field Service Engineer
* Installation experience in a construction environment, of Turnstiles, Barriers, Speed lanes etc
* Site Managers Safety Training Scheme (SMSTS)
* CSCS card holder
* Excellent computer literacy skills using Microsoft Office programmes
* Authorised to work in the United Kingdom
Desired Attributes:
* Technical writing and documentation experience
* Ability to resolve problems
* Ability to manage change
The successful Senior Engineer will receive a salary from GBP35,000 to GBP40,000 DOE, a company vehicle, Laptop, phone, with further development and training opportunities etc. You will be given the opportunity to travel throughout the UK, however, European and Worldwide travel may also be required.
To apply for this role or to be considered for future roles, please call our recruitment team upload or forward your CV and someone will be in touch shortly
The Senior Engineer will provide installation, maintenance and technical support of the company's products. The Engineer will assist the Technical Services Manager with planning, implementation, monitoring and control of the technical services activities.
Job Description:
Reporting to the Technical Services Manager, the Service Engineers primary tasks and responsibilities are to provide
* project management for maintenance, installation and commissioning services to include risk assessments, method statements, layout Drawings, writing schedules and site records for the project file.
* Liaise with the customer regarding onsite works.
* Provide Risk Assessments and Method Statement for Installation works following site surveys, Installation and Commissioning for our products as part of a team.
* Provide reactive site visits to diagnose and rectify problems.
* Provide Office based product support to customers using our CFRL system along after sales warranty and non-warranty service using the RMA system
Accountabilities:
* On-site works for Installation, Maintenance and Product Support
* Compliance with Health & Safety requirements
* Office based Product Technical Support
Essential Skills & Qualifications:
* The Senior Engineer will be Educated to City & Guilds or Higher National Certificate/ Degree level or similar in the discipline of Electrical/Electronic Engineering
* Experience as an Installation or Field Service Engineer
* Installation experience in a construction environment, of Turnstiles, Barriers, Speed lanes etc
* Site Managers Safety Training Scheme (SMSTS)
* CSCS card holder
* Excellent computer literacy skills using Microsoft Office programmes
* Authorised to work in the United Kingdom
Desired Attributes:
* Technical writing and documentation experience
* Ability to resolve problems
* Ability to manage change
The successful Senior Engineer will receive a salary from GBP35,000 to GBP40,000 DOE, a company vehicle, Laptop, phone, with further development and training opportunities etc. You will be given the opportunity to travel throughout the UK, however, European and Worldwide travel may also be required.
To apply for this role or to be considered for future roles, please call our recruitment team upload or forward your CV and someone will be in touch shortly