X-ray Technical Support Engineer
- Recruiter
- Anonymous
- Location
- Nottingham
- Salary
- GBP40K - GBP55K + Car
- Posted
- 28 Sep 2018
- Closes
- 26 Oct 2018
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
X-ray Technical Support Engineer (Medical Systems)
GBP40,000 - GBP55,000 + Car + Overtime + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training
**An excellent opportunity for Medical X-ray Service Engineers to join a global market leader in sophisticated medical imaging systems, offering first class product training and opportunities for career development**
The Company
My client is a global leader in healthcare and medical systems. This organisations' impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare equipment sector, and includes medical imaging diagnostics, critical care and anaesthesia delivery, healthcare informatics, molecular imaging and patient monitoring systems. Offering 'best in class' solutions across a wide range of equipment modalities, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. They employ over 45,000 people globally and are an integral part of an instantly recognisable worldwide technology group.
The Role
Responsible for developing Service Capabilities on Multi-Vendor X-ray products in Europe, providing expert technical support to Field Service Engineers, as well as acting as a field change agent and champion driving improvements in Service Delivery with a strong focus on costs. This position requires travel within Europe.
Responsibilities:
Develop service capabilities on X-ray products in Europe from several OEMs. This consists of developing service documentation, ensuring software accessibility and service access, and providing technical training to our Field Service Engineers
Provide coaching and On-the-Job Training for Field Service Engineers to ensure that technical skills are up-to-date and meet the needs of the business
Provide remote and on-site technical support to Field Service Engineers in Europe. This will require some frequent travel
Act as a field change agent and champion driving improvements in Service Delivery performance (time to repair, Customer satisfaction), as well as identifying opportunities for Productivity to reduce our Cost To Serve and make our Business more profitable
Qualifications / Requirements:
Engineering qualification or equivalent knowledge or experience
Field Service or /Modality Support experience on Medical X-ray products
Demonstrated problem solving capability in tense situations
Effective verbal/phone communication skills when under pressure
Proficient in Microsoft Office suite
Prior project leader or team leader experience
OEM training to support the targeted products needed for the position
EU Work Permit
The Benefits
This is an excellent opportunity to join a world-class medical imaging systems organisation. You will be joining a national team of engineers who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career into more technical specialist roles.
In return, the successful applicant will benefit from first class product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. An industry leading remuneration package is also guaranteed, including competitive salary of up to GBP50,000, company car, excellent overtime rates, healthcare, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market leading organisation.
To apply for this excellent opportunity, please forward your CV to the named contact.
This vacancy is being advertised by TRS Consulting (UK) Limited. The services advertised by TRS Consulting (UK) Limited are those of an employment agency and / or employment business
GBP40,000 - GBP55,000 + Car + Overtime + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training
**An excellent opportunity for Medical X-ray Service Engineers to join a global market leader in sophisticated medical imaging systems, offering first class product training and opportunities for career development**
The Company
My client is a global leader in healthcare and medical systems. This organisations' impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare equipment sector, and includes medical imaging diagnostics, critical care and anaesthesia delivery, healthcare informatics, molecular imaging and patient monitoring systems. Offering 'best in class' solutions across a wide range of equipment modalities, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. They employ over 45,000 people globally and are an integral part of an instantly recognisable worldwide technology group.
The Role
Responsible for developing Service Capabilities on Multi-Vendor X-ray products in Europe, providing expert technical support to Field Service Engineers, as well as acting as a field change agent and champion driving improvements in Service Delivery with a strong focus on costs. This position requires travel within Europe.
Responsibilities:
Develop service capabilities on X-ray products in Europe from several OEMs. This consists of developing service documentation, ensuring software accessibility and service access, and providing technical training to our Field Service Engineers
Provide coaching and On-the-Job Training for Field Service Engineers to ensure that technical skills are up-to-date and meet the needs of the business
Provide remote and on-site technical support to Field Service Engineers in Europe. This will require some frequent travel
Act as a field change agent and champion driving improvements in Service Delivery performance (time to repair, Customer satisfaction), as well as identifying opportunities for Productivity to reduce our Cost To Serve and make our Business more profitable
Qualifications / Requirements:
Engineering qualification or equivalent knowledge or experience
Field Service or /Modality Support experience on Medical X-ray products
Demonstrated problem solving capability in tense situations
Effective verbal/phone communication skills when under pressure
Proficient in Microsoft Office suite
Prior project leader or team leader experience
OEM training to support the targeted products needed for the position
EU Work Permit
The Benefits
This is an excellent opportunity to join a world-class medical imaging systems organisation. You will be joining a national team of engineers who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career into more technical specialist roles.
In return, the successful applicant will benefit from first class product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. An industry leading remuneration package is also guaranteed, including competitive salary of up to GBP50,000, company car, excellent overtime rates, healthcare, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market leading organisation.
To apply for this excellent opportunity, please forward your CV to the named contact.
This vacancy is being advertised by TRS Consulting (UK) Limited. The services advertised by TRS Consulting (UK) Limited are those of an employment agency and / or employment business