Customer Service Administrator / Order Processor

Customer Service Administrator / Order Processor 
Heathfield, Newton Abbot

The Company 

British Ceramic Tile is the nation’s largest manufacturer of high quality ceramic tiles. We are now looking for a Customer Service Administrator / Order Processor to join our dedicated team. 

For us, customers are at the heart of everything we do. As a Customer Service Administrator / Order Processor, you will play a vital role in helping us deliver a world-class service to our customers. 

The Benefits 

- Salary of £17,200
- 33 days’ holiday including Christmas break
- Health cash back scheme – save £100s on every day health costs
- Free onsite parking
- Pension scheme
- Discount on tiles for friends and family
- Subsidised onsite restaurant 
- KPI based bonus

Joining British Ceramic Tile, you will discover a motivational and enthusiastic environment which fosters your professional development and encourages you to be the best you can be. 

Every employee’s ideas and contributions are highly valued by our company and you will play an important role in representing British Ceramic Tile to the world. 

The Role 

As a Customer Service Administrator / Order Processor, you will be responsible for accurately processing orders and dealing with customer queries.

Specifically, you will:

- Input orders to the system
- Deal with 50-70 orders per day
- Respond to emails
- Assist with answering the phone when required

About You

To be considered as a Customer Service Administrator / Order Processor, you will need:

- Experience in a data input role
- Experience working with MS Office
- Excellent customer service skills
- Brilliant communication skills
- Strong organisational
- Great time management skills
- To be self-motivated

Other organisations may call this role Customer Service Administrator, Order Processor, Customer Service Assistant, Customer Service and Data Entry Administrator, Data Entry Administrator, Customer Account Administrator, Service Administrator, Order Taker or Order Administrator.

Webrecruit and British Ceramic Tile are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Customer Service Administrator / Order Processor please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.