Senior Support Engineer - 3rd Line

Bristol (City Centre), City of Bristol
£34,000 - £38,000 DOE
25 Sep 2018
19 Oct 2018
Contract Type
Full Time

Senior Support Engineer - 3rd Line 
£34,000 - £38,000 DOE 

Our client is recruiting on behalf of one of Bristol’s fastest-growing technology companies, a leading IT support business. Due to ongoing success, they’re currently looking for a Senior Support Engineer to join their team, working 1pm – 10pm, five days a week. 

As the Senior Support Engineer, you will: 

- Predominantly work on the Helpdesk 
- Respond to 3rd line support issues 
- Communicate technical issues in non-technical terms 
- Keep up-to-date and detailed notes of your work 
- Assist with technical projects as required 


To be considered, you’ll need extensive IT support experience. Experience with the following is also essential: 

- MS Windows 2008 / 2012 / 2016 Server management 
- Hyper V and other virtualization platforms 
- Exchange Server 2007 / 2010 / 2013 management 
- Office 365 and Azure migration and management 
- Network and firewall infrastructure management and deployment 
- Active Directory and group policy management 
- Monitoring customer servers and performing preventative maintenance 
- Deployment of managed Anti-Virus and Backup solutions 
- Server infrastructure deployment and configuration 
- Cyber security and GDPR 

Other companies may call this role 3rd Line Support Engineer, Technical Support Engineer, IT Support Engineer, Service Desk Engineer, IT Helpdesk Engineer, Senior Support Engineer or Senior IT Support Engineer. 

What are the benefits? 

- Take on a varied role in a growing business 
- Great offices in Bristol city centre 
- Positive, fun and professional environment 
- Excellent development and progression opportunities 

Please note, this is a full time role, working 1pm – 10pm, five days a week. 

The closing date for applications is the 19th October 2018. 

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking your next challenge as a Senior Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.