Our Client is a forward-thinking social organisation that positively impacts communities. They're also proud to create opportunities that make things happen - for people, families, homes and communities. They're a busy team with lots to do. They can only achieve this if they've got the right resources so they look for people and partners with as much enthusiasm and passion as they have for making things happen.
Joining them as a Neighbourhood Advisor, you will provide an effective support function to the Neighbourhoods Officers in delivering a customer focussed and localised neighbourhood based service.
Contributing to the provision of an intelligence based housing service by providing comprehensive advice and assistance to all customers, you will provide support to Neighbourhood Teams in developing and improving neighbourhood services and assist Neighbourhood Officers in providing quality, customer focussed housing and neighbourhood services.
Allocating and letting properties including the promotion and marketing, viewings and sign up interviews, you will (in partnership with the Neighbourhood Officers) undertake interventions and actions which support the delivery of the Neighbourhood Promises and undertake initial investigations into low level anti social behaviour cases including the taking of statements.
With a good level of education and strong written and verbal communications and numeracy skills and experience of working in a customer focussed environment, you will have strong evidence of customer focus and the ability to establish effective and productive relationships. Able to demonstrate a basic understanding of current social housing issues and with some experience of working in an antisocial behaviour or legal environment, candidates must be capable of attend meetings and show a flexible approach to work.
As well as a competitive salary and a generous holiday entitlement, they offer a range of benefits for a rewarding career including a health cash plan, pension scheme, child care vouchers and staff discount club membership. They’ll also make sure you get the training and benefits you deserve.
They are currently under represented by Ethnic Minorities, LGBT Groups and people with a Disability. They would particularly welcome applications from these groups, however any appointment would be made on merit.
Closing date: 8th October
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.