Order Processor
- Recruiter
- Anonymous
- Location
- Witham
- Salary
- 15000.00 - 21000.00 GBP Annual
- Posted
- 21 Sep 2018
- Closes
- 19 Oct 2018
- Sectors
- Manufacturing & Industrial
- Contract Type
- Permanent
- Hours
- Full Time
Order Processor - Witham
GBP15,000 - GBP21,000
The role is a shift pattern role, with shifts consisting of 8am-4pm, 9am-5pm and 10am-6pm.
Main purpose of job
* Office based role inputting sales orders into the company's in-house software system.
* Arranging transport with freight companies and ensuring orders are sent out and delivered on time.
Main duties
* Taking verbal orders from the customers over the phone
* Entering orders directly onto our in-house software system
* Process order amendments
* Ensuring all orders are entered onto the system in a timely manner
* Contacting customers regarding their orders
* Checking orders on the system frequently to ensure prompt dispatch
* Updating customer accounts
* Being the first point of contact within the department for order queries
* Chasing up customers for payments / advising accounts on hold.
* Flagging any discrepancies with orders
* On a rota basis, responsibility for the invoicing.
* Re-date orders if required.
* Liaising with freight companies to arrange collections and deliveries.
* Communicating and liaising with various departments in the company to ensure orders are dealt with efficiently and accurately.
* Dealing with enquiries for the department.
* Answering the phone
The ideal candidate will be a people person with a 'can do, will do' attitude.
You must have excellent attention to detail, excellent verbal and written communication skills and be computer literate.
In return we will give you full training and scope to progress within the business.
Person Specification
* Eligible to work in the UK.
* Previous experience of order processing / data inputting / accuracy
* Computer literate
* Excellent standard of literacy and numeracy.
* Excellent attention to detail.
* Excellent verbal communication.
* Flexible, courteous, friendly and positive approach
GBP15,000 - GBP21,000
The role is a shift pattern role, with shifts consisting of 8am-4pm, 9am-5pm and 10am-6pm.
Main purpose of job
* Office based role inputting sales orders into the company's in-house software system.
* Arranging transport with freight companies and ensuring orders are sent out and delivered on time.
Main duties
* Taking verbal orders from the customers over the phone
* Entering orders directly onto our in-house software system
* Process order amendments
* Ensuring all orders are entered onto the system in a timely manner
* Contacting customers regarding their orders
* Checking orders on the system frequently to ensure prompt dispatch
* Updating customer accounts
* Being the first point of contact within the department for order queries
* Chasing up customers for payments / advising accounts on hold.
* Flagging any discrepancies with orders
* On a rota basis, responsibility for the invoicing.
* Re-date orders if required.
* Liaising with freight companies to arrange collections and deliveries.
* Communicating and liaising with various departments in the company to ensure orders are dealt with efficiently and accurately.
* Dealing with enquiries for the department.
* Answering the phone
The ideal candidate will be a people person with a 'can do, will do' attitude.
You must have excellent attention to detail, excellent verbal and written communication skills and be computer literate.
In return we will give you full training and scope to progress within the business.
Person Specification
* Eligible to work in the UK.
* Previous experience of order processing / data inputting / accuracy
* Computer literate
* Excellent standard of literacy and numeracy.
* Excellent attention to detail.
* Excellent verbal communication.
* Flexible, courteous, friendly and positive approach