Quality Assurance Manager

Yorkshire and the Humber
21 Sep 2018
19 Oct 2018
Contract Type
Full Time
Main Tasks of Role:

To develop, maintain and support the company's quality management system through Quality Engineering, Quality Systems, Product & Process Quality, and Supplier Management. To structure, manage, coach and audit the quality team through the application of quality engineering / management principles, to address part and process issues.

Team Management:

* To manage, mentor and coach the Quality Technicians and Quality Engineering team, through structured, defined and agreed standards / procedures.
* Efficient, safe organisation and utilisation of staff to maintain quality support / output.
* Use of 8D problem solving and statistical analysis skills using effective quality engineering tools.
* Application of statistical theory and sampling plans. Ability to define problem, collect data, establish facts and draw valid conclusions.
* Develop a no fault forward culture and systems, within each step of the internal (R&D and Production) and external (supply base) supply chain.
* Measuring, reporting and managing key performance indicators.

Internal Systems:

* Structured process, final and supported inspection documentation and clear standards work instructions.
* 8D working and Practical Problem Solving.
* Develop build quality from within the design and processes employed.
* Audit, maintain and develop BS EN ISO9001 manual and procedures.
* Internal quality note system, to be used between all internal functions of the business, with robust prevention on all before closing.
* Inspection equipment selection / calibration and Jig / fixture / component inspection / management control.
* Management and reporting of primary quality performance measures / indicators.
* Support stakeholder meetings on a daily basis.

Suppliers (supply chain):

* Supplier Quality Assurance auditing and development program.
* Ensure that purchased material supplies meet internal and customer expectations against objective and defined quality expectations.
* Support development of quality standard specifications for Suppliers and coordinate / track / approve application of efficient root cause analysis techniques.
* New product / part introduction. APQP processes and the Production Part Approval Process (PPAP), for new product introduction.

Customers (supply chain):

* Quality parts, correct to specification shipment only. Importance of avoidance and where not avoided, containment, then prevention from reoccurrence.
* Robust prevention culture and systems. Containment and approved (by customer site) prevention required by the internal customer site.

Education / Experience:

* Demonstrable experience, knowledge and understanding of fabrication / welding / machining manufacturing / engineering practices.
* Experience, skills and knowledge of Quality Management within MAG welding, including EN ISO 3834; and associated standards / procedures.
* Engineering or an equivalent level of qualification in a technical discipline, to level 4 or above.
* Leadership experience in quality management within an Automotive / Aerospace type engineering environment.
* Excellent capability with Kaizen/LEAN/Six Sigma problem resolution techniques;
* Excellent understanding of development techniques for parts and processes e.g.: Design Failure Mode Effect Analysis (DFMEA) and Process Failure Mode Effect Analysis (PFMEA);
* Understanding of Six Sigma and the related DMAIC approach would be beneficial;
* Understanding of MRP / Manufacturing Systems and QM Modules and/or willingness to undertake specific training and development in this area.
* Ability to communicate effectively at all levels, including a good level of presentation skills (verbal & written), but focussed and summarised on a need to know basis where relevant.
* Maintain a professional direct and indirect approach with all members of the company. Credibility at all levels within the operations business. Focussed on the management of quality within each sector.
* Excellent man management skills, including the ability to act as a coach to the team and provide encouragement and support.
* Decision making based on overall business requirements and best practice. Able to work to tight timescales and under pressure, whilst maintain a calm, prioritised and structured approach to all tasks / issues.
* Self-motivated and task orientated.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law