NCS Sales Associate

Job Title: NCS Sales Associate Department: National Citizen Service Responsible to:??? NCS Manager Status: Fixed Term - until December 2018 Salary: GBP 18k- GBP22k Location:??? Bolton Lads and Girls Club Sites _______________________________________________________________________________________ Main Purpose of the role: The NCS Recruitment Officer role will form part of a team of skilled individuals tasked with recruiting young people throughout 2018/19, in line with set targets ensuring that hundreds of young people over this time from Bolton's diverse communities contribute towards a more cohesive society. The NCS Recruitment Officer is a 100%-year-round target driven role which will establish and progress key relationships young people their parents/carers, schools, colleges, and agencies for the benefit of the Club's annual NCS programme and deliver against the recruitment campaign and implementation strategy for young people. All aspects of the recruitment processes will be within a clear framework of safeguarding and health and safety policies. Key Responsibilities: Achieve recruitment and retention targets in line with contractual requirements set by the NCS Trust; To act as an account manager for Schools, Colleges, PRU, training providers and the Local authority; building strong professional relationships in each. Establish and deliver a year-round marketing campaign, including high quality frontline delivery of recruitment activities in schools and colleges to generate significant interest in the NCS Programmes to ensure the retention of young people. Promote the programme to raise awareness and initial interest through to the full sign up of young people as confirmed and paid for participants to feed into individual and team targets. Facilitate ongoing communication with young people and their parents/carers to support retention right up to the delivery of the programme. Liaise with other members of the NCS team, Club- wide staff and external organisations to support the delivery of a high quality and successful recruitment process in line with both The Trust and Club Requirements. Provide office and administrative support for the NCS Programme, including collating and providing all required management information as required. Identify and liaise with partner organisations and agencies for promotional opportunities for the NCS Programme. Pro-active in developing and sustaining partnerships to support the delivery of the NCS Programme. Deliver targeted marketing and recruitment activities to school's colleges and other relevant organisations to generate interest in the NCS Programme. Ensure the recruitment and retention strategies to support young people to join the programme are of high quality and supportive to their needs. Person Specification: Applicants should be able to demonstrate that they can meeting the following: Skills - Essential Proficient in Microsoft office Excellent written and communication skills Organisational skills necessary for working in a fast-paced environment. Ability to multi-task and prioritize workload demands. Planning skills Negotiation skills Team working Skills - Desirable Use of CRM system (Salesforce) Experience - Essential Working within payment by results contract - SLA or KPI targeted environment Direct experience of recruitment campaigns - preferably involving young people. Skilled and confident in delivering presentations on small and large scales. Proficient in organising and managing events preferably in a youth work arena Building cases for and enlisting support in a professional capacity Experienced in building professional relationships and networking with young people and adults Experience of assessing risk to support young people's participation in NCS Experience - Desirable Experience of working with marginalised or hard to reach groups Youth work experience Relationship building and networking at senior levels Competencies - Essential Organised and able to work individually and in a team environment Ability to plan assess review key tasks Ability to enthuse and inspire young people Ability to work to deadlines Ability to empathise with young people understand and challenge discrimination and discriminatory behaviour, taking appropriate action as necessary Pragmatic and methodical approach to achieving targets and working to deadlines Action planning to achieve targets Managing your own workload Knowledge - Essential Knowledge of the NCS Programme nationally and its role within the club and town How to deliver a successful recruitment campaign and implementation strategy. Knowledge of health and safety, diversity and best practice and its impact upon delivery, young people and staff. Understanding the issues affecting young lives Knowledge - Desirable Understanding of policies and initiatives which influence the provision of youth work for young people. Personal Qualities - Essential Enthusiastic and enjoys challenging situations Patience, tolerance and flexibility Hands on 'can do' attitude Personable and creative Solution focused Other - Essential To understand and adhere to BLGC policies and procedures ensuring all staff and volunteers are responsible for doing likewise. To be responsible for promoting and safeguarding the welfare of children and young people at all times, including reporting and documenting To attend meetings as requested To undertake any other work requested by your line manager that relates to the role. Work a flexible pattern including early mornings, evenings and weekends in line with the role and programme requirements.